gabriel Posted November 6, 2009 Share Posted November 6, 2009 Hi there !Sorry for my English.I have the following problem:When a customer buys from my site, I don´t receive the order by email.The curious thing is that the customer receives the order confirmation and also I receive mails from the contact form.I have Version 1.1.0.5Any ideas ? :cheese: Many thanks! Link to comment Share on other sites More sharing options...
prsut Posted November 8, 2009 Share Posted November 8, 2009 be sure you have installed (see in Back Office - Modules - Tools) email notification module, and check settings. Then check if you have in ../modules/mailalerts/mails/ also folder with your iso code for example modules/mailalerts/mails/sk in my case. Link to comment Share on other sites More sharing options...
gabriel Posted November 9, 2009 Author Share Posted November 9, 2009 Hi Prsut !Many thanks !!Someone in here deactivate the module. But now I have the following problem. Don´t have 4 files: - new_order.txt- new_order.html- productoutofstock.html- productoutofstock.txtAnyone can send me them ? Any language, I will translate it.Thank you all Link to comment Share on other sites More sharing options...
rocky Posted November 10, 2009 Share Posted November 10, 2009 You can simply download Prestashop and grab the files from the modules/mailalerts/mails/en directory. I've attached the ones from Prestashop v1.2.5. mailalert en emails.zip Link to comment Share on other sites More sharing options...
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