Paypal module error after update

[edy301]

I have a problem with Paypal module after an update to PrestaShop 1.5.6.2 version

 

I get the following message:

 

Please try to contact the merchant:

1. <b>PayPal response:</b>
2. TIMESTAMP -> 2014-06-08T16:36:27Z
3. L_ERRORCODE0 -> 10002
4. L_SHORTMESSAGE0 -> Security error
5. L_LONGMESSAGE0 -> Security header is not valid
6. L_SEVERITYCODE0 -> Error

 

I don't have this error with previous Prestashop version and I use the same paypal module

 

It would be very useful some information

Edited June 8, 2014 by edy301 (see edit history)

[bellini13]

this usually means that something is wrong with your API settings.  I would suggest clearing your smarty cache, resetting the paypal module and then re-configure it

[202ecommerce]

Hi @edy301,

we have the support of the module and thank you for your interest in our module.

 

The 10002 error is an error from your API codes. There are several things to check. 

 

First note that if you are active test mode, you must specified the address of your dealer and Sandbox instead of your PayPal account. In test mode, the three fields also correspond to API API signing your Sandbox account. 

 

Conversely, when you are disabled test mode, the address of your PayPal merchant account corresponds to your PayPal Business account. API code that you must enter are obtained in your PayPal account. 

 

Note that the API codes test mode and not test are different. 

 

The last thing that may cause 10002 error inserting a space or a tab when copying API codes.

 

If the problem persists please give us feedback

 

 

Regards, 

202 ecommerce

[edy301]

In Paypal account had removed the old api signature and generated  another one.

 

After that I checked and I changed the "default currency shop" with one accepted by Paypal

 

Problem was solved, thanks for help