kwan Posted June 6, 2014 Share Posted June 6, 2014 My shop is not working after i installed prestashop. I can not reach my front office (http://yuproduction.com/prestashop/index.php?live_configurator_token=c0d1c13a5701566fd19e7f1012987b5e&id_employee=1&id_shop=1) I am using go daddy hosting service.I re-installed all things many times ,but still not working. Please help me Thank you very much Link to comment Share on other sites More sharing options...
TribalDexterD Posted June 6, 2014 Share Posted June 6, 2014 Hi kwan... First, do a backup of your .htaccess. Then delete it and rigenerate it. Link to comment Share on other sites More sharing options...
kwan Posted June 6, 2014 Author Share Posted June 6, 2014 Hi kwan... First, do a backup of your .htaccess. Then delete it and rigenerate it. I have tried your suggestion.It is not working too Link to comment Share on other sites More sharing options...
TribalDexterD Posted June 7, 2014 Share Posted June 7, 2014 Mmmmmh... Can you post your .htaccess content? Link to comment Share on other sites More sharing options...
NemoPS Posted June 7, 2014 Share Posted June 7, 2014 Enable error reporting as suggested in my signature, then see if something pops out. Did you use a 1-click installer? I noticed it rarely works on goDaddy Link to comment Share on other sites More sharing options...
kwan Posted June 7, 2014 Author Share Posted June 7, 2014 # ~~start~~ Do not remove this comment, Prestashop will keep automatically the code outside this comment when .htaccess will be generated again # .htaccess automaticaly generated by PrestaShop e-commerce open-source solution # http://www.prestashop.com - http://www.prestashop.com/forums <IfModule mod_rewrite.c> <IfModule mod_env.c> SetEnv HTTP_MOD_REWRITE On </IfModule> RewriteEngine on RewriteRule . - [E=REWRITEBASE:/prestashop/] RewriteRule ^api/?(.*)$ %{ENV:REWRITEBASE}webservice/dispatcher.php?url=$1 [QSA,L] # AlphaImageLoader for IE and fancybox RewriteRule ^images_ie/?([^/]+)\.(jpe?g|png|gif)$ js/jquery/plugins/fancybox/images/$1.$2 [L] </IfModule> AddType application/vnd.ms-fontobject .eot AddType font/ttf .ttf AddType font/otf .otf AddType application/x-font-woff .woff #If rewrite mod isn't enabled ErrorDocument 404 /prestashop/index.php?controller=404 # ~~end~~ Do not remove this comment, Prestashop will keep automatically the code outside this comment when .htaccess will be generated again Link to comment Share on other sites More sharing options...
TribalDexterD Posted June 7, 2014 Share Posted June 7, 2014 You .htaccess is ok... Have you done what Nemo1 told you? Link to comment Share on other sites More sharing options...
kwan Posted June 7, 2014 Author Share Posted June 7, 2014 I did it .But nothing popped up and i disabled 1-Click installer .It is not working. Link to comment Share on other sites More sharing options...
TribalDexterD Posted June 7, 2014 Share Posted June 7, 2014 So, try to contact your web hosting support or read it first: http://www.prestashop.com/blog/en/the-500-internal-server-error-explained-solved/ Link to comment Share on other sites More sharing options...
NemoPS Posted June 9, 2014 Share Posted June 9, 2014 DIsabled one click installer...? No. I asked you if you used a goDaddy 1-click installer instead of a clean prestashop package to install it Link to comment Share on other sites More sharing options...
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