pppggg Posted June 6, 2014 Share Posted June 6, 2014 (edited) Hi, i upgraded to the newest version a few days ago, everything was working fine. I had to change permissions to some files that were 755 or 644 to 777 in order for the upgrade (1 click upgrade) to work , because during the upgrade i received errors that some files were not being able to be overwritten . So i managed to get the the upgrade to work 100% and the site was up fully working. Yesterday i went to go ahead and change all permissions to a safe permission, folders 755, all files 644 When i was doing the cache folder, because it is so big, my FTP froze and was not responding, so i had to close it abruptly. After this happened, i went to check my site and my index page is not working or showing (it is blank) as well as my administration page is also not working (blank) I really need some help, what should i do here? Sabrina Edited June 6, 2014 by pppggg (see edit history) Link to comment Share on other sites More sharing options...
vekia Posted June 6, 2014 Share Posted June 6, 2014 blank page = errors please turn on error reporting then you will see what exactly doesnt work and where please paste this error log here it will be helpful Link to comment Share on other sites More sharing options...
pppggg Posted June 6, 2014 Author Share Posted June 6, 2014 (edited) How do i turn on the error reporting? defines.inc.php? /* Debug only */define('_PS_MODE_DEV_', false);/* Compatibility warning */define('_PS_DISPLAY_COMPATIBILITY_WARNING_', false);if (_PS_MODE_DEV_) ok i changed to : define('_PS_MODE_DEV_', true); where do i see the errors? a blank page shows both for index page of store and admin panel, view source shows "1" thats it. Edited June 6, 2014 by pppggg (see edit history) Link to comment Share on other sites More sharing options...
pppggg Posted June 6, 2014 Author Share Posted June 6, 2014 ok nevermind, had to re-type password to apply the changes using my FTP errors shown on index: Warning: include_once(/home/puregraf/public_html/shop/tools/smarty/sysplugins/smarty_internal_data.php): failed to open stream: Permission denied in /home/puregraf/public_html/shop/tools/smarty/Smarty.class.php on line 95Warning: include_once(): Failed opening '/home/puregraf/public_html/shop/tools/smarty/sysplugins/smarty_internal_data.php' for inclusion (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/puregraf/public_html/shop/tools/smarty/Smarty.class.php on line 95Warning: include_once(/home/puregraf/public_html/shop/tools/smarty/sysplugins/smarty_internal_templatebase.php): failed to open stream: Permission denied in /home/puregraf/public_html/shop/tools/smarty/Smarty.class.php on line 96Warning: include_once(): Failed opening '/home/puregraf/public_html/shop/tools/smarty/sysplugins/smarty_internal_templatebase.php' for inclusion (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/puregraf/public_html/shop/tools/smarty/Smarty.class.php on line 96Warning: include_once(/home/puregraf/public_html/shop/tools/smarty/sysplugins/smarty_internal_template.php): failed to open stream: Permission denied in /home/puregraf/public_html/shop/tools/smarty/Smarty.class.php on line 97Warning: include_once(): Failed opening '/home/puregraf/public_html/shop/tools/smarty/sysplugins/smarty_internal_template.php' for inclusion (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/puregraf/public_html/shop/tools/smarty/Smarty.class.php on line 97Warning: include_once(/home/puregraf/public_html/shop/tools/smarty/sysplugins/smarty_resource.php): failed to open stream: Permission denied in /home/puregraf/public_html/shop/tools/smarty/Smarty.class.php on line 98Warning: include_once(): Failed opening '/home/puregraf/public_html/shop/tools/smarty/sysplugins/smarty_resource.php' for inclusion (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/puregraf/public_html/shop/tools/smarty/Smarty.class.php on line 98Warning: include_once(/home/puregraf/public_html/shop/tools/smarty/sysplugins/smarty_internal_resource_file.php): failed to open stream: Permission denied in /home/puregraf/public_html/shop/tools/smarty/Smarty.class.php on line 99Warning: include_once(): Failed opening '/home/puregraf/public_html/shop/tools/smarty/sysplugins/smarty_internal_resource_file.php' for inclusion (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/puregraf/public_html/shop/tools/smarty/Smarty.class.php on line 99Warning: include_once(/home/puregraf/public_html/shop/tools/smarty/sysplugins/smarty_cacheresource.php): failed to open stream: Permission denied in /home/puregraf/public_html/shop/tools/smarty/Smarty.class.php on line 100Warning: include_once(): Failed opening '/home/puregraf/public_html/shop/tools/smarty/sysplugins/smarty_cacheresource.php' for inclusion (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/puregraf/public_html/shop/tools/smarty/Smarty.class.php on line 100Warning: include_once(/home/puregraf/public_html/shop/tools/smarty/sysplugins/smarty_internal_cacheresource_file.php): failed to open stream: Permission denied in /home/puregraf/public_html/shop/tools/smarty/Smarty.class.php on line 101Warning: include_once(): Failed opening '/home/puregraf/public_html/shop/tools/smarty/sysplugins/smarty_internal_cacheresource_file.php' for inclusion (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/puregraf/public_html/shop/tools/smarty/Smarty.class.php on line 101Warning: include(/home/puregraf/public_html/shop/tools/smarty/sysplugins/smarty_internal_templatebase.php): failed to open stream: Permission denied in /home/puregraf/public_html/shop/tools/smarty/Smarty.class.php on line 1529Warning: include(): Failed opening '/home/puregraf/public_html/shop/tools/smarty/sysplugins/smarty_internal_templatebase.php' for inclusion (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/puregraf/public_html/shop/tools/smarty/Smarty.class.php on line 1529Fatal error: Class 'Smarty_Internal_TemplateBase' not found in /home/puregraf/public_html/shop/tools/smarty/Smarty.class.php on line 107 Link to comment Share on other sites More sharing options...
pppggg Posted June 6, 2014 Author Share Posted June 6, 2014 (edited) should i re-upload and overwrite smarty folder? i went to check inside the folders under smarty folder, and there are no files inside any of the folders inside the smarty directory. folders: sysplugins, plugins, etc... all have no files inside, the files are missing? Server returned empty listing for directory '/home/puregraf/public_html/shop/tools/smarty/sysplugins'. Edited June 6, 2014 by pppggg (see edit history) Link to comment Share on other sites More sharing options...
pppggg Posted June 6, 2014 Author Share Posted June 6, 2014 (edited) my admin panel is now working i can login , only my index is not showing up, any thoughts? edit found this, my folders are 755 and files 644, why its not working? Required parameters: Please fix the following error(s) Set write permissions for the "cache" folder. Set write permissions for the "log" folder and subfolders. Set write permissions for the "img" folder and subfolders. Set write permissions for the "modules" folder and subfolders. Set the write permissions for the "themesdefault-bootstrap/lang/" folder and subfolders, recursively. Set write permissions for the "translations" folder and subfolders. Set write permissions for the "upload" folder and subfolders. Set write permissions for the "download" folder and subfolders. Set write permissions for the "config" folder. Set write permissions for the "mails" folder and subfolders. Edited June 6, 2014 by pppggg (see edit history) Link to comment Share on other sites More sharing options...
pppggg Posted June 7, 2014 Author Share Posted June 7, 2014 still havent figured this out, anyone can help?? i am getting this error now Fatal error: Call to undefined method Cache::isStored() in /home/puregraf/public_html/shop/classes/ObjectModel.php on line 1543 Link to comment Share on other sites More sharing options...
Dh42 Posted June 7, 2014 Share Posted June 7, 2014 It looks like your might need to reset your permissions ask your host if there is an owner / group conflict between files created with php. Link to comment Share on other sites More sharing options...
pppggg Posted June 8, 2014 Author Share Posted June 8, 2014 (edited) Yes that is right, i have a dedicated server and many of my files have ownership "nobody" and the rest is correct with ownership "puregraf" I had my support fix the files for me, but i am still not able to see the index main page? should i force recompile smarty? does that have anything to do with this? or clear cache? I dont want to mess with cache before asking again because last time i did, i wasnt able to login my admin control panel i currently have all options for CCC disabled: (Combine, Compress and Cache) Smart cache for CSSYes No Smart cache for JavaScriptYes No Minify HTMLYes No Compress inline JavaScript in HTMLYes No Apache optimization Yes No and Caching Use cacheYes No thank you Edited June 8, 2014 by pppggg (see edit history) Link to comment Share on other sites More sharing options...
pppggg Posted June 8, 2014 Author Share Posted June 8, 2014 Solved!!!! Link to comment Share on other sites More sharing options...
Frevab Posted June 9, 2014 Share Posted June 9, 2014 how did you solve it? Link to comment Share on other sites More sharing options...
cepatmaju Posted April 4, 2015 Share Posted April 4, 2015 Hello, how did you solve it? Link to comment Share on other sites More sharing options...
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