paypal module is not working

[sunreader]

Hi, I'm running prestashop 1.6, all is standard.

 

I installed the paypal module, and I got the api username and password for using it with the paypal express checkout, witch can be seen here:

 

http://puu.sh/9fTvO/e75585a846.png

 

 

Now when I try to buy a product on my site, and get to the checkout, i'm just getting this error:

 

 

Anyone know what is wrong, and how to solve it?

 

my site url is: www.sunreader.dk

Edited June 5, 2014 by sunreader (see edit history)

[samyha]

Hello sunreader,

 

Be careful you posted in the French section of the forum. I move your topic into the "Paypal" section of the English forum.

 

There's also a Pypal guide that might help you: http://bit.ly/1oD2GQQ

 

Have a nice day!

[bellini13]

Samyha, I'm glad you helped move the post to the right area, but why does Prestashop completely ignore helping the customer who is using a module developed by Prestashop?

[202ecommerce]

Hi @sunreader, 

 

we have the support of the module.

 

The 10002 error is an error from your API codes. There are several things to check. 

 

First note that if you are active test mode, you must specified the address of your dealer and Sandbox instead of your PayPal account. In test mode, the three fields also correspond to API API signing your Sandbox account. 

 

Conversely, when you are disabled test mode, the address of your PayPal merchant account corresponds to your PayPal Business account. API code that you must enter are obtained in your PayPal account. 

 

Note that the API codes test mode and not test are different. 

 

The last thing that may cause 10002 error inserting a space or a tab when copying API codes.

 

If the problem persists please give us feedback

 

 

Regards, 

202 ecommerce