wartex11 Posted June 4, 2014 Share Posted June 4, 2014 Hi guys, Tried a search but not really having much luck, Is anyone able to help me find a solution to why my Guest Tracking page is coming up blank? I have tried turning on error reporting to no avail, Any tips would be great!! http://shinsentea.com.au/guest-tracking Link to comment Share on other sites More sharing options...
PSfever.com Posted June 4, 2014 Share Posted June 4, 2014 Hi, can you please turn the DEBUG mode on? Otherwise there's nothign we can do.. Link to comment Share on other sites More sharing options...
wartex11 Posted June 5, 2014 Author Share Posted June 5, 2014 Hi, Yep, debug mode is on! I think you can see this when visiting the homepage www.shinsentea.com.au, Please correct me if I am wrong, I am not sure how to get the guest tracking page going from here, Cheers, Link to comment Share on other sites More sharing options...
wartex11 Posted June 7, 2014 Author Share Posted June 7, 2014 Hey guys, Any ideas where to start? Cheers, Link to comment Share on other sites More sharing options...
vekia Posted June 7, 2014 Share Posted June 7, 2014 now when you open guest tracking page, what you see there? still page is blank without any error log? Link to comment Share on other sites More sharing options...
wartex11 Posted June 7, 2014 Author Share Posted June 7, 2014 Hi vekia, Yep, just a blank page... I am not sure how to diagnose these issues, No error log, or any popups like if you'd visit the main page shinsentea.com.au Cheers, Link to comment Share on other sites More sharing options...
PSfever.com Posted June 8, 2014 Share Posted June 8, 2014 Well, this is weird...I don't get why doesn't any error show up. Do you have access to your php.ini file? If not, could you create a info.php file in the root directory and put this piece of code in it? <?php phpinfo(); ?> Link to comment Share on other sites More sharing options...
wartex11 Posted June 9, 2014 Author Share Posted June 9, 2014 Here you go matey; http://shinsentea.com.au/info.php Link to comment Share on other sites More sharing options...
PSfever.com Posted June 10, 2014 Share Posted June 10, 2014 Ok, that is weird display_errors are set to on.. As this is a custom theme, could you try contacting the author that you're experiencing this problem? The guest-tracking.tpl file might be corrupted. We can expect anything from a custom theme..not that they're bad or anything, but the problems can vary a lot. 1 Link to comment Share on other sites More sharing options...
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