Failed to create a user account

[ditolas]

you know her this error:

TECHNICAL ERROR: unable to load form. Details: Error thrown: [object Object] Text status: parsererror

 

 

[vekia]

what prestashop version? what theme? can you share url?

[ditolas]

hi,

prestashop 1.6.0.6

I think it is because they create a home page for the store, a video. IF it off works ok. You would know how I can solve the problem, to work with me that page input

Edited June 3, 2014 by ditolas (see edit history)

[sampeter]

compare the fields with database.....i think some where you missed....

[vekia]

i will ask again: any chance to see url?

[PEteam]

i have same problem when i tried to enable SEF url

[ditolas]

Store currently have on my pc. I have no way of putting it online

[PEteam]

do you have index.html in your site ? just remove or rename it

[vekia]

do you changed some language files manually?

[ditolas]

the only thing I miss is a index.html page that redirects to index.php

 searched for an alternative and it works well with the module homewindowsmodal

[sduran]

I have a big problem with my onlineshop http://www.skyway.mx

I have an authentication error and happens when the client wants to create an account. I have read many possible solutions and I could not fix mine

http://skyway.mx/inicio-sesion?back=my-account

 

The error is:

TECHNICAL ERROR: unable to load form. Details: Error thrown: [object Object] Text status: parsererror

 

For more details of the problem I went to the Theme folder, authentication.js made a change on the line 82:

 

error = "TECHNICAL ERROR: unable to load form.\n\nDetails:\nError thrown: " + XMLHttpRequest + "\n" + 'Text status: ' + textStatus;

 

to

 

error = "TECHNICAL ERROR: unable to load form.\n\nDetails:\nError thrown: " + errorThrown + "\n" + 'Text status: ' + textStatus; 

 

And the mistake was more explicit, the result was as follows:

TECHNICAL ERROR: unable to load form. Details: Error thrown: SyntaxError: Unexpected token < Text status: parsererror

 

I appreciate the support that this community has provided, and that helped me solve many cases. Only I could with this problem and I'm a little stressed.

[innovacy]

That error appears, when your store outputs directly html instead of the expected json data. The json data can't be parsed as valid JSON, which returns the parseerror. 

 

Reasons for that is usually:

* Either there is some error in the function called and no json is returned

* Or development mode (debug) is active and additional notices/warnings are returned too, before the json is returned - in this case everything works fine, just the frontend won't be able to process it. Deactivating debug will make the system work fine

* The called controller can either not process ajax calls or the ajax parameter was missing and just HTML is returned

 

Add this to your edited javascript too:

 

console.log(XMLHttpRequest);

to see in the browser's console if one of these applies and what the system has returned, then you should instantly know which of the above is the case.

[sduran]

Thanks @innovacy

 

my "create account" problem, is solved now.

 

https://www.prestashop.com/forums/topic/451248-error-en-la-creaci%C3%B3n-de-usuarios/?do=findComment&comment=2170462

 

The problem commonly occurs when a module or modification attempts to write JavaScript code in the header, I suggest that temporarily modules nonnative you disable Performance tab and see if the problem persists or disappears, should disappear for now you'll have the answer.

 

thanks for the reply.