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Add new discount button don´t work


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Hi folks, one of my stores I run the 1.5.4.0 and on the order part below the total amount I have the add a new discount button, but in my presta it does not work, nothing happens when I click on it.

Any solutions for that?
See image

//Patrik

post-356552-0-56390000-1401783213_thumb.jpg

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hello

please turn on browser console (ctrL+shif+j in chrome) and then click on this button

what you see in console output? some errors?

and in mac? cmd+shift+j ?

When I do that in chrome it wants to download http://sdlc-esd.sun.com/ESD6/JSCDL/jdk/7u51-b13/jre-7u51-macosx-x64.dmg?AuthParam=1394025231_dc3b1975ef80df00b68ca34579cc2dcd&GroupName=JSC&FilePath=/ESD6/JSCDL/jdk/7u51-b13/jre-7u51-macosx-x64.dmg&File=jre-7u51-macosx-x64.dmg&BHost=javadl.sun.com

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hello

please turn on browser console (ctrL+shif+j in chrome) and then click on this button

what you see in console output? some errors?

I see now, chrome wants to download (update) java, but when I do that and try again it comes to download page every time.

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okay thank you, so we are one step closer ;)

 

B5yh6AA.png

 

what is the full filename of underlined error (there is only admin_order....)

problem can be related to this js issue, it can break up all other js scripts, also ajax queries!

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  • 2 weeks later...

okay thank you, so we are one step closer ;)

 

B5yh6AA.png

 

what is the full filename of underlined error (there is only admin_order....)

problem can be related to this js issue, it can break up all other js scripts, also ajax queries!

okey, I clicked on the admin_order link at this comes up.

post-356552-0-13092600-1403093336_thumb.jpg

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  • 3 weeks later...

okay thank you, so we are one step closer ;)

 

B5yh6AA.png

 

what is the full filename of underlined error (there is only admin_order....)

problem can be related to this js issue, it can break up all other js scripts, also ajax queries!

Morning Vekia, did you look this up?

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