hjluciaw Posted May 29, 2014 Share Posted May 29, 2014 Front end side give me the follow error: Fatal error: Uncaught exception 'SmartyCompilerException' with message 'Syntax Error in template "/home2/hjluciaw/public_html/ecom/prestashop/themes/default-bootstrap/modules/blockcontactinfos/blockcontactinfos.tpl" on line 46 "<span>{mailto address=$blockcontactinfos_email|escape:'html':'UTF-8' encode="hex"}</span>" unknown tag "mailto"' in /home2/hjluciaw/public_html/ecom/prestashop/tools/smarty/sysplugins/smarty_internal_templatecompilerbase.php:667 Stack trace: #0 /home2/hjluciaw/public_html/ecom/prestashop/tools/smarty/sysplugins/smarty_internal_templatecompilerbase.php(453): Smarty_Internal_TemplateCompilerBase->trigger_template_error('unknown tag "ma...', 46) #1 /home2/hjluciaw/public_html/ecom/prestashop/tools/smarty/sysplugins/smarty_internal_templateparser.php(2388): Smarty_Internal_TemplateCompilerBase->compileTag('mailto', Array) #2 /home2/hjluciaw/public_html/ecom/prestashop/tools/smarty/sysplugins/smarty_internal_templateparser.php(3101): Smarty_Internal_T in/home2/hjluciaw/public_html/ecom/prestashop/tools/smarty/sysplugins/smarty_internal_templatecompilerbase.phpon line 667 Have someone an idea? Link to comment Share on other sites More sharing options...
csschopper.com Posted May 29, 2014 Share Posted May 29, 2014 Hi, What prestashop version you are using & when you are getting this error. I mean during installation or after installation ot during any upgrade? Thanks Alok Link to comment Share on other sites More sharing options...
hjluciaw Posted May 29, 2014 Author Share Posted May 29, 2014 Hi, thanks I have installed 1.6. I getting this error after installation. When I try load Prestashop front end. Horacio Link to comment Share on other sites More sharing options...
vekia Posted May 29, 2014 Share Posted May 29, 2014 go to modules > modules tab and search for "blockcontactinfos" module and disable it after that try to open your shop page it works then? 1 Link to comment Share on other sites More sharing options...
hjluciaw Posted May 29, 2014 Author Share Posted May 29, 2014 yes it works! Is usefull blockcontactinfos modul? What happen is it disable? My FTP client give error when it try upload function,mail.php because it has viruses. What can I do? Thanks Link to comment Share on other sites More sharing options...
vekia Posted May 29, 2014 Share Posted May 29, 2014 this module displays link to customer account in header section. strange that it doesnt work by default can you show contents of file: themes/default-bootstrap/modules/blockcontactinfos/blockcontactinfos.tpl you modified some files? Link to comment Share on other sites More sharing options...
hjluciaw Posted May 30, 2014 Author Share Posted May 30, 2014 Hi, I didn't modificate any file. Can you send me a new function.mailto.php file? Because I try upload it and don't copy to server my client FTP give an viruses error. Thanks Link to comment Share on other sites More sharing options...
vekia Posted May 30, 2014 Share Posted May 30, 2014 i have no idea about what file you're talking now it's first time when i see file like that Link to comment Share on other sites More sharing options...
csschopper.com Posted May 30, 2014 Share Posted May 30, 2014 yes it works! Is usefull blockcontactinfos modul? What happen is it disable? My FTP client give error when it try upload function,mail.php because it has viruses. What can I do? Thanks Can you please tell us path of function,mail.php. Me too never see any such file. Link to comment Share on other sites More sharing options...
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