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Premature end of script headers


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Hi 

 

We have installed prestashop 1.6.05 and it installed ok however we are having trouble with anything that takes a little time. We have increased the script execution time in the htaccess and asked the hosting company to help to make sure we did it correctly. If we try to generate new thumbnail images we get a 500 internal server error and the log shows "Premature end of script headers". If we try the db_backup the same thing happens. 

 

The hosting company have only suggested that presta is maybe not compatible with php 5.3 but that doesn't seem to be the case. They say that the error message means PHP isn't getting all the information it needs in order to run the script.

 

Has anyone encountered and resolved such an issue? 

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