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Ok, is difficult to help you without show some error, I don't know, maybe you can try this:

- Clear your browse cache and cookies

- Delete all cache in: BO > Advanced Parameters > Performance

- Turn Off the option "Check the cookie's IP address" in: BO > Administration > Preference

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The steps you indicate are already tested and the problem remains.

In my first test I thought the problem was in SSL (my site use SSL), but I have the same problem with a PS store without SSL.

 

Sorry, this forum don't allow to me to upload an image.

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In my first test I thought the problem was in SSL (my site use SSL), but I have the same problem with a PS store without SSL.

Check PS_SHOP_DOMAIN and PS_SHOP_DOMAIN_SSL in ps_configuration table

 

 

Sorry, this forum don't allow to me to upload an image.

You can upload easily in http://postimage.org/

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