Checkout payment error

[Hafax]

When I make the payment with PayPal on my prestashop website, after Checkout Payment, the page goes to a 404 error, and if I refresh I get this error:

Please try to contact the merchant:
<b>PayPal response:</b>
BILLINGAGREEMENTACCEPTEDSTATUS -> 0
CHECKOUTSTATUS -> PaymentActionCompleted
TIMESTAMP -> 2014-05-26T11:37:21Z
EMAIL -> [email protected]
PAYERID -> DMCCLG8Q5ZSX8
PAYERSTATUS -> unverified
FIRSTNAME -> Firstname Middlename
LASTNAME -> Lastname
COUNTRYCODE -> DK
SHIPTONAME -> Firstname Middlename Lastname
SHIPTOSTREET -> Adress
SHIPTOSTREET2 -> Adress
SHIPTOCITY -> City
SHIPTOZIP -> Zipcode
SHIPTOCOUNTRYCODE -> DK
SHIPTOCOUNTRYNAME -> Denmark
ADDRESSSTATUS -> Unconfirmed
CURRENCYCODE -> DKK
AMT -> 6.00
ITEMAMT -> 6.00
SHIPPINGAMT -> 0.00
HANDLINGAMT -> 0.00
TAXAMT -> 0.00
INSURANCEAMT -> 0.00
SHIPDISCAMT -> 0.00
L_NAME0 -> prøve item
L_NUMBER0 -> 29
L_QTY0 -> 1
L_TAXAMT0 -> 0.00
L_AMT0 -> 6.00
L_DESC0 -> lalala...
L_ITEMWEIGHTVALUE0 -> 0.00000
L_ITEMLENGTHVALUE0 -> 0.00000
L_ITEMWIDTHVALUE0 -> 0.00000
L_ITEMHEIGHTVALUE0 -> 0.00000
PAYMENTREQUEST_0_CURRENCYCODE -> DKK
PAYMENTREQUEST_0_AMT -> 6.00
PAYMENTREQUEST_0_ITEMAMT -> 6.00
PAYMENTREQUEST_0_SHIPPINGAMT -> 0.00
PAYMENTREQUEST_0_HANDLINGAMT -> 0.00
PAYMENTREQUEST_0_TAXAMT -> 0.00
PAYMENTREQUEST_0_INSURANCEAMT -> 0.00
PAYMENTREQUEST_0_SHIPDISCAMT -> 0.00
PAYMENTREQUEST_0_TRANSACTIONID -> 81L157049P102883X
PAYMENTREQUEST_0_INSURANCEOPTIONOFFERED -> false
PAYMENTREQUEST_0_SHIPTONAME -> Firstname Middlename Lastname
PAYMENTREQUEST_0_SHIPTOSTREET -> Adress
PAYMENTREQUEST_0_SHIPTOSTREET2 -> Adress
PAYMENTREQUEST_0_SHIPTOCITY -> City
PAYMENTREQUEST_0_SHIPTOZIP -> Zipcode
PAYMENTREQUEST_0_SHIPTOCOUNTRYCODE -> DK
PAYMENTREQUEST_0_SHIPTOCOUNTRYNAME -> Denmark
PAYMENTREQUEST_0_ADDRESSSTATUS -> Unconfirmed
PAYMENTREQUEST_0_ADDRESSNORMALIZATIONSTATUS -> None
L_PAYMENTREQUEST_0_NAME0 -> prøve item
L_PAYMENTREQUEST_0_NUMBER0 -> 29
L_PAYMENTREQUEST_0_QTY0 -> 1
L_PAYMENTREQUEST_0_TAXAMT0 -> 0.00
L_PAYMENTREQUEST_0_AMT0 -> 6.00
L_PAYMENTREQUEST_0_DESC0 -> lalala...
L_PAYMENTREQUEST_0_ITEMWEIGHTVALUE0 -> 0.00000
L_PAYMENTREQUEST_0_ITEMLENGTHVALUE0 -> 0.00000
L_PAYMENTREQUEST_0_ITEMWIDTHVALUE0 -> 0.00000
L_PAYMENTREQUEST_0_ITEMHEIGHTVALUE0 -> 0.00000
PAYMENTREQUESTINFO_0_TRANSACTIONID -> 81L157049P102883X
PAYMENTREQUESTINFO_0_ERRORCODE -> 0
Cart changed since the last checkout express, please make a new Paypal checkout payment
Your cart is empty.


Anyone have any idea how to fix this? I'm using prestashop 1.5.6.1 with the Alysum Theme

The order goes through, on Paypal, and I recieve the money correctly, so it seems to be a problem on prestashop of some sort, maybe the Paypal module?

[Antakarana]

Hi,

 

did you get the solution?I have the same problem. I have read in other post that it could be related with an incompatibility with other module related with the payment (invoice module?). That produces a blank page and when reloading then you get this error.

[Hafax]

Yes sorry, I thought I posted my solution all the places I posted the question.

The Paypal module requires a zipcode to work. If you do not request a zipcode from costumers the paypal module will give an error. I just went in to my backoffice and set zipcode to be required and the Paypal Module worked again. That was my solution, I don't know if you have the exact same Error.

[Antakarana]

thanks for the reply... in my case I already have the zip code activated so it should be other problem.

 

Thanks any way!

[Hafax]

You can maybe get 202 Commerce(The creators of the module) to help you if you post your question on http://forge.prestashop.com/ that's what I did. As you can see here http://forge.prestashop.com/browse/PNM-2363, 202 Commerce emailed me and we found a fix.

[Antakarana]

You can maybe get 202 Commerce(The creators of the module) to help you if you post your question on http://forge.prestashop.com/ that's what I did. As you can see here http://forge.prestashop.com/browse/PNM-2363, 202 Commerce emailed me and we found a fix.

 

thanks for the suggestion I will try it