oneho Posted May 22, 2014 Share Posted May 22, 2014 Hi. Could someone help me with this module, please? It worked from the beginning. Apparently, the module stopped working after an upgrade from version 1.9 to 1.10.8. It is not possible to index prices, attributes nor URL. It shows this error If I want to edit or make a new template, the template cannot load categories. CRON writes BAD TOKEN. I have tried to get back to version 1.9, but the problem remains. Can someone help, please? Thanks in advance! I am helpless.... Link to comment Share on other sites More sharing options...
NemoPS Posted May 23, 2014 Share Posted May 23, 2014 Try enabling error reporting as described in my signature, then, before clicking the reindex button, fire up the debug console (f12 on chrome) and access the network tab. Click to index, and you should see a new ajax call being performed. It might turn red depending on how it's failing, click on it and screen the output tab 1 Link to comment Share on other sites More sharing options...
oneho Posted May 23, 2014 Author Share Posted May 23, 2014 (edited) Output tab is: GET blocklayered-price-inde...a37c062&ajax=1&cursor=0 500 Internal Server Error lupalepe.sk 3,4 KB 81.2.195.72:80 157ms Param.HlavičkyOdpoveďHTMLVyrovnávacia pamäťCookies <html xmlns="http://www.w3.org/1999/xhtml"> <head> <meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1" /> <title>Forpsi.com</title> <style type="text/css"> <!-- body { margin-left: 0px; margin-top: 0px; margin-right: 0px; margin-bottom: 0px; } .top_fondo { background-repeat: repeat-x; background-position: left top; background-image: url(/forpsi-errors/images/top_fondo.gif); background-color: #FFFFFF; } .bottom_fondo { background-repeat: repeat-x; background-position: left top; background-color: #FEFEFE; background-image: url(/forpsi-errors/images/bottom_fondo.gif); } .sfondo_logo { background-image: url(/forpsi-errors/images/fondo_testo.gif); background-repeat: no-repeat; background-position: left top; height: 228px; width: 275px; } .sfondo_laterale { background-repeat: repeat-x; background-position: left center; } .txt { font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 12px; line-height: 13px; font-weight: normal; color: #000000; text-decoration: none; padding-top:10px; } a:link { font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 12px; line-height: 15px; font-weight: bold; color: #4161a1; text-decoration: none; } a:visited { color: #4161a1; text-decoration: none; } a:hover { color: #FF0000; text-decoration: none; } .avvertenza { font-family:Verdana, Arial, Helvetica, sans-serif; font-size:12px; font-weight:bold; color:black; line-height:20px; } --> </style> </head> <body> <table width="100%" height="100%" border="0" cellpadding="0" cellspacing="0"> <tr> <td class="top_fondo" height="30%"> </td> </tr> <tr> <td height="1"><table width="100%" border="0" cellspacing="0" cellpadding="0"> <tr> <td background="/forpsi-errors/images/fondo_sx.gif" class="sfondo_laterale"> </td> <td width="1"><img src="/forpsi-errors/images/logo.gif" alt="Forpsi" border="0" usemap="#Map"></td> <td width="275" background="/forpsi-errors/images/fondo_dx.gif" class="sfondo_laterale"><table width="100%" height="228" border="0" cellpadding="0" cellspacing="0"> <tr> <td height="106" valign="bottom"><a href="http://www.forpsi.com"><img src="/forpsi-errors/images/fondo_testo.gif" width="144" height="49" border="0"></a></td> </tr> <tr> <td valign="top" class="txt"> <br> <i>This domain runs on <b><a href="http://www.forpsi.com">FORPSI</a></b> servers</i></td> </tr> </table></td> <td background="/forpsi-errors/images/fondo_dx.gif" class="sfondo_laterale"> </td> </tr> </table></td> </tr> <tr> <td height="70%" align="center" valign="top" class="bottom_fondo"><table width="60%" border="0" cellspacing="0" cellpadding="0"> <tr> <td width="1"><img src="/forpsi-errors/images/ff-ico_esclamativo.gif"></td> <td align="center" background="/forpsi-errors/images/f-fondo_esclamativo.gif" class="avvertenza"><h2>500 Internal Server Error</h2> The server encountered an internal error and was unable to complete your request. <br /> Error message: Premature end of script headers: blocklayered-price-indexer.php </td> <td width="1"><img src="/forpsi-errors/images/f-ang_esclamativo_dx.gif"></td> </tr> </table></td> </tr> </table> <map name="Map"> <area shape="rect" coords="7,6,174,174" href="http://www.forpsi.com" target="_parent"> </map> </body> </html> 1 request 3,4 KB 157ms "NetworkError: 500 Internal Server Error - http://www.lupalepe.sk/modules/blocklayered/blocklayered-price-indexer.php?token=4dea37c062&full=1&ajax=1&cursor=0" Edited May 23, 2014 by oneho (see edit history) Link to comment Share on other sites More sharing options...
NemoPS Posted May 24, 2014 Share Posted May 24, 2014 Try checking the module's folder permissions, and see if 755 works if it's 777 or something else Link to comment Share on other sites More sharing options...
oneho Posted May 27, 2014 Author Share Posted May 27, 2014 Hi. This was the first thing I checked, but the module did not work when any of these was set up. Link to comment Share on other sites More sharing options...
NemoPS Posted May 28, 2014 Share Posted May 28, 2014 So what's the current permission level? Link to comment Share on other sites More sharing options...
oneho Posted May 28, 2014 Author Share Posted May 28, 2014 level is 755 folder and files Link to comment Share on other sites More sharing options...
NemoPS Posted May 28, 2014 Share Posted May 28, 2014 files should be 644 Link to comment Share on other sites More sharing options...
oneho Posted May 28, 2014 Author Share Posted May 28, 2014 After I have responded to you lately, I checked the permission levels and suddenly it worked. I do not understand why it did not work. Anyway, thank you for your help! Link to comment Share on other sites More sharing options...
NemoPS Posted May 29, 2014 Share Posted May 29, 2014 It's my wizardry! bwahahaha A_A Link to comment Share on other sites More sharing options...
oneho Posted June 8, 2014 Author Share Posted June 8, 2014 Hi. It is not working again! I did not do anything on FTP and (again) suddenly it stopped working. Could the problem be with the hosting provider? Thanks. Link to comment Share on other sites More sharing options...
NemoPS Posted June 9, 2014 Share Posted June 9, 2014 It might be, did permission levels change? Link to comment Share on other sites More sharing options...
oneho Posted June 9, 2014 Author Share Posted June 9, 2014 I tried to change them after I found out they´re not working again. I tried to set up folders on 777 and 755 and files on 644 with no success. I will contact webhosting provider. Thanks. Link to comment Share on other sites More sharing options...
AshantisBoutik Posted July 26, 2015 Share Posted July 26, 2015 Hi, I have the same issue. It is not possible to index proces, attributes, URL, nor index globally. I have checked directory (755) and files (644) permissions, created a fresh new filter based on one single category, and concerning parameters put "no" on every option and 0 as depth filter ... Using Prestashop 1.6.0.9 and block layred 2.0.13.Can you please give an advice ? Link to comment Share on other sites More sharing options...
NemoPS Posted July 27, 2015 Share Posted July 27, 2015 It's hard to tell what's going on really, what kind of error do you get? Link to comment Share on other sites More sharing options...
AshantisBoutik Posted July 27, 2015 Share Posted July 27, 2015 I found the problem, www was missing in my browser... I guess it should be consistent with the shop domain name in the configuration (which is using www). Thanks for your help Link to comment Share on other sites More sharing options...
assia.d Posted July 30, 2015 Share Posted July 30, 2015 Hi, we have almost the same problem: the module works fine in English version site , but does'n work when the site is in Bulgarian language - the templates doesn't load categories how to fix that problem? Link to comment Share on other sites More sharing options...
NemoPS Posted July 31, 2015 Share Posted July 31, 2015 Does bulgarian use any special accented character? It might be an issue with encoding if so Link to comment Share on other sites More sharing options...
assia.d Posted July 31, 2015 Share Posted July 31, 2015 Hi, thanks for you reply! Bulgarian language is using ordinary Cyrillic symbols. nothing unusual ... this module use to work a month before - How to check out if the encoding is the problem? - sorry about questions, but I ma not an IT specialist .. - If the encoding is not the problem, what i do next to find out and make the module works? Link to comment Share on other sites More sharing options...
NemoPS Posted August 1, 2015 Share Posted August 1, 2015 Did you update the module? You mean the layered navigation module is not loading the categories filter, correct? Link to comment Share on other sites More sharing options...
assia.d Posted August 3, 2015 Share Posted August 3, 2015 - The module doesnt need an update. - Yes, The module is not loading the categories - BUT just when site is turn into in Bulgarian language. In English its working correctly ... Link to comment Share on other sites More sharing options...
NemoPS Posted August 5, 2015 Share Posted August 5, 2015 It might be having issues with char encoding really, there is no other way apart from debugging line by line. I'd start by dumping variables in generateFiltersBlock Link to comment Share on other sites More sharing options...
assia.d Posted August 11, 2015 Share Posted August 11, 2015 I almost understand what you say, but I can’not make it virtually – Im just a user. Could you be more specific how practically to do that. Or share some resources to read about. Thanks! Link to comment Share on other sites More sharing options...
NemoPS Posted August 12, 2015 Share Posted August 12, 2015 It would be really complicated as you need to know php to do that. You should better hire some developer that can troubleshoot for you Link to comment Share on other sites More sharing options...
rufusqueen Posted October 11, 2015 Share Posted October 11, 2015 I have the same problem too. I can't make the layered navigation work (filter / sort / page navigation) Just loading and its icon keep on staying.. and nothing happen. Please help… http://www.iwantmylulu.com/en/30-baby-lulu Link to comment Share on other sites More sharing options...
kovar Posted December 10, 2015 Share Posted December 10, 2015 Hello, I think I have the same problem, there is an error when I creating indexes. I chacked premision level, but, unfortunatly, I have windows server. So I set up premision tu "write", but it still dont work. Could you give me anadvice, where can be a problem? Link to comment Share on other sites More sharing options...
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