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Please help! All images missing from img/p folder after updating to 1.6


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We upgraded to the new 1.6 . I am a technical support guy, but this is a whole new ballgame for me and desperately need to get our site back up.

 

1.) I have checked the img/p folder just after realizing the product pictures were blank and they were not there. It was empty.

 

2.) I searched backups I downloaded and that folder and others were not in the backup.

 

3.) We decided to just start re-adding the imags manually, but we cannot delete the product images under the Product>Images screen. Nothing happens. Blank image thumbnail with product ID stays and shows blank in our store. New uploaded images updates the number of images, but only the blank image stays and nothing else shows up with product id.

 

Is there anyway to reset or clear the image associations??? Just want to start fresh as the images no longer exist on the server. Not sure what to do at this point. We don't mind re-uploading product images, but we can't even do that at this point. Thanks for any help.

 

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