bounceback Posted May 21, 2014 Share Posted May 21, 2014 I finally got the install to work and when it gives the confirmation page and a chance to open back office the page goes blank. From here I researched a way for the debug information to show. This is the error I received. Warning: require_once(/home4/bougie28/public_html/admin/../images.inc.php): failed to open stream: No such file or directory in /home4/bougie28/public_html/admin/functions.php on line 28Fatal error: require_once(): Failed opening required '/home4/bougie28/public_html/admin/../images.inc.php' (include_path='.:/opt/php54/lib/php') in /home4/bougie28/public_html/admin/functions.php on line28 Any help would be great. Thanks Link to comment Share on other sites More sharing options...
NemoPS Posted May 21, 2014 Share Posted May 21, 2014 This is weird. What's your admin folder name? it should not be admin indeed But in any case the path there seems wrong, there is no images.inc.php file in presta's root. Try renaming the admin folder if it's still called admin Link to comment Share on other sites More sharing options...
bounceback Posted May 21, 2014 Author Share Posted May 21, 2014 I renamed the admin folder to admin777 and tried to goto the site with that and still no luck! I still get the same error. Link to comment Share on other sites More sharing options...
bounceback Posted May 21, 2014 Author Share Posted May 21, 2014 Warning: require_once(/home4/bougie28/public_html/bougiea/../images.inc.php): failed to open stream: No such file or directory in /home4/bougie28/public_html/bougiea/functions.phpon line 28Fatal error: require_once(): Failed opening required '/home4/bougie28/public_html/bougiea/../images.inc.php' (include_path='.:/opt/php54/lib/php') in/home4/bougie28/public_html/bougiea/functions.php on line 28 Link to comment Share on other sites More sharing options...
NemoPS Posted May 22, 2014 Share Posted May 22, 2014 Ah, wait, right, there is an images.inc.php file in 1.6's root. Is"bougiea" a subfolder or something like that? Or is it where prestashop is installed? Link to comment Share on other sites More sharing options...
kosmicznykarolek Posted May 25, 2014 Share Posted May 25, 2014 Hi, I have similar problem with a blank login to back office page. After that tip http://www.prestashop.com/blog/en/the-500-internal-server-error-explained-solved/ my problem look like this: ( ! ) Warning: require_once(C:\wamp\www\prestashoptemp\admin/../images.inc.php): failed to open stream: No such file or directory in C:\wamp\www\prestashoptemp\admin\functions.php on line 28 Call Stack # Time Memory Function Location 1 0.0020 251464 {main}( ) ..\index.php:0 2 0.2610 6362160 require( 'C:\wamp\www\prestashoptemp\admin\functions.php' ) ..\index.php:35 ( ! ) Fatal error: require_once(): Failed opening required 'C:\wamp\www\prestashoptemp\admin/../images.inc.php' (include_path='.;C:\php\pear') in C:\wamp\www\prestashoptemp\admin\functions.php on line 28 Call Stack # Time Memory Function Location 1 0.0020 251464 {main}( ) ..\index.php:0 2 0.2610 6362160 require( 'C:\wamp\www\prestashoptemp\admin\functions.php' ) ..\index.php:35 Any idea? Link to comment Share on other sites More sharing options...
NemoPS Posted May 26, 2014 Share Posted May 26, 2014 What is the name of your admin folder? if that images file to be found in the main directory? Link to comment Share on other sites More sharing options...
kosmicznykarolek Posted May 26, 2014 Share Posted May 26, 2014 Hi, My admin name is KKr. Folder with Presta have name "prestashoptest". The main folder do not contain any image file. Link to comment Share on other sites More sharing options...
NemoPS Posted May 28, 2014 Share Posted May 28, 2014 No? it's actually supposed to be there on 1.6, can you get a fresh archive from prestashop.com, open it and re-upload the missing files in the root folder? Link to comment Share on other sites More sharing options...
kosmicznykarolek Posted June 7, 2014 Share Posted June 7, 2014 Thanks, That help to run login page in backoffice. I copy all data from fresh archive. Link to comment Share on other sites More sharing options...
leander.daniel1027 Posted December 10, 2015 Share Posted December 10, 2015 hello any one here ? Link to comment Share on other sites More sharing options...
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