pngb4 Posted May 17, 2014 Share Posted May 17, 2014 Hey everyone, my newsletter block appears in the footer section but seems to not be working since I've tried testing it out. I never received the email confirmation that it said I was suppose to receive. Any body have a suggestion on why and how to fix it? URL:http://www.vlsboutique.com/prestashop/ Thanks! Link to comment Share on other sites More sharing options...
vekia Posted May 17, 2014 Share Posted May 17, 2014 other emails work in your shop? Link to comment Share on other sites More sharing options...
pngb4 Posted May 17, 2014 Author Share Posted May 17, 2014 I've tried testing it out with 3 emails total and never received the confirmation as the customer should. shop@vlsboutique.com is my shop email and works just fine. Any reason why the confirmation isn't going through? Thanks Link to comment Share on other sites More sharing options...
vekia Posted May 17, 2014 Share Posted May 17, 2014 there are several possibilities, one - most probably there is no email template file for your language can you verify it? Link to comment Share on other sites More sharing options...
pngb4 Posted May 18, 2014 Author Share Posted May 18, 2014 Where can I look for this? Sorry have no idea where exactly to look at... Thanks appreciate the help Link to comment Share on other sites More sharing options...
vekia Posted May 18, 2014 Share Posted May 18, 2014 go to localization > translations from first dropdown select "email translations" and click on language you want to check. then you will see page where you can manage translations does the translation for that language exists there? (for block newlsetter module) ? Link to comment Share on other sites More sharing options...
pngb4 Posted May 18, 2014 Author Share Posted May 18, 2014 (edited) Yes English exists as one of the options. I hit modify once I selected the theme and language. However, there is a part that says "No Subject was found for newsletter_conf in the database." Is that the problem? Thanks! Edited May 18, 2014 by pngb4 (see edit history) Link to comment Share on other sites More sharing options...
vekia Posted May 18, 2014 Share Posted May 18, 2014 you use english language? Link to comment Share on other sites More sharing options...
pngb4 Posted May 18, 2014 Author Share Posted May 18, 2014 (edited) Yes, using English Edited May 18, 2014 by pngb4 (see edit history) Link to comment Share on other sites More sharing options...
pngb4 Posted May 20, 2014 Author Share Posted May 20, 2014 Anybody with answer out there? Link to comment Share on other sites More sharing options...
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