Jump to content

Live preview not working - blank screen


Recommended Posts

When I'm in my Dashboard, if I click on the My Shop button in top right corner, it brings me to a completely blank screen. No error message, nothing, just a white screen. I can't work on anything because I can't see what changes I'm making. Please help!

Link to comment
Share on other sites

Solved! I had a chat with the tech support and just have to re-upload the entire Prestashop. Apparently, the problem is caused by a free theme I've downloaded from the internet. Back to square one, but I really want it to work this time!

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...