eliteitsolutions.ie Posted May 16, 2014 Share Posted May 16, 2014 I can't seem to change the date in the PS BO on the dashboard nor can I change the menus like (Hour - Day- Month - Year etc etc)Would there be any reason for this? As I was able to change it a couple of days ago?All help will be grateful Link to comment Share on other sites More sharing options...
NemoPS Posted May 17, 2014 Share Posted May 17, 2014 Hi! What happens if you click on a period? Does the page refresh? Link to comment Share on other sites More sharing options...
eliteitsolutions.ie Posted May 17, 2014 Author Share Posted May 17, 2014 Hi! What happens if you click on a period? Does the page refresh? Thanks for the reply. No it doesn't refresh all it does is highlights it until you select something else. Link to comment Share on other sites More sharing options...
NemoPS Posted May 17, 2014 Share Posted May 17, 2014 It's a normal button so it should not be js related...hm! DId you install any stat related third party module recently? Link to comment Share on other sites More sharing options...
eliteitsolutions.ie Posted May 17, 2014 Author Share Posted May 17, 2014 Yes I installed the Google API and Google Analytics. Which when linking it to my account did cause an issue saying it could not retrieve data. So I uninstalled it. Link to comment Share on other sites More sharing options...
NemoPS Posted May 17, 2014 Share Posted May 17, 2014 Ok so you got rid of both? Are stats working now? Link to comment Share on other sites More sharing options...
eliteitsolutions.ie Posted May 17, 2014 Author Share Posted May 17, 2014 I got rid of the API. Which my visits is still stuck on 218 because the date is set back to a few days ago. So I am just logging in to google which works. Link to comment Share on other sites More sharing options...
eliteitsolutions.ie Posted May 17, 2014 Author Share Posted May 17, 2014 Ok so you got rid of both? Are stats working now? So I removed them both which still didn't fix the issue. I don't think it is the google problem. As when I am on the dashboard, the other menus will not show when I am over them. But they will if I am in anything else such as modules. Link to comment Share on other sites More sharing options...
NemoPS Posted May 17, 2014 Share Posted May 17, 2014 Can you try bringing up the developer console (f12 on chrome) and see if you have any javascript error? Link to comment Share on other sites More sharing options...
eliteitsolutions.ie Posted May 17, 2014 Author Share Posted May 17, 2014 Can you try bringing up the developer console (f12 on chrome) and see if you have any javascript error? These 2 errors are showing up: Uncaught SyntaxError: Unexpected token ILLEGAL date-range-picker.js:1 Uncaught TypeError: undefined is not a function calendar.js:289 1 Link to comment Share on other sites More sharing options...
NemoPS Posted May 17, 2014 Share Posted May 17, 2014 Wow, this file http://www.eliteitsolutions.ie/admin1345/themes/default/js/date-range-picker.js Looks weird, try reuploading it from a fresh prestashop package 1 Link to comment Share on other sites More sharing options...
eliteitsolutions.ie Posted May 17, 2014 Author Share Posted May 17, 2014 Wow, this file http://www.eliteitsolutions.ie/admin1345/themes/default/js/date-range-picker.js Looks weird, try reuploading it from a fresh prestashop package Ok no problem where will I upload this? Would you have the file handy? I am out of my office at the moment and don't have the fresh install here. I am using prestashop 1.6.0.6 Link to comment Share on other sites More sharing options...
eliteitsolutions.ie Posted May 17, 2014 Author Share Posted May 17, 2014 Wow, this file http://www.eliteitsolutions.ie/admin1345/themes/default/js/date-range-picker.js Looks weird, try reuploading it from a fresh prestashop package I changed this file and the calendar and all is fixed thank you so much 1 Link to comment Share on other sites More sharing options...
kavigullu26 Posted May 22, 2014 Share Posted May 22, 2014 The Visits are not captured after upgrading... this file change will solve my problem? Link to comment Share on other sites More sharing options...
vekia Posted May 22, 2014 Share Posted May 22, 2014 make sure that data mining module is enabled, can you verify it? Link to comment Share on other sites More sharing options...
kavigullu26 Posted May 22, 2014 Share Posted May 22, 2014 (edited) yes. Data Mining Module is enabled...tried with choosing all the selections from data Mining too DEMO MODE is off on the right corner of the DashBoard, stil the problem not solved Edited May 22, 2014 by kavigullu26 (see edit history) Link to comment Share on other sites More sharing options...
navaras Posted June 6, 2014 Share Posted June 6, 2014 Hi, i have same problem with home dashbord after upgrade to 1.6.0.6 There aren't information about sales, only about visits. 1.Data mining module installed/reinstalled 2. Data mining - all three disabled. 3. Then click "show demo" demo info showing in all tabs. 4. Time tab working 5. No js errors. Any advice? Link to comment Share on other sites More sharing options...
NemoPS Posted June 7, 2014 Share Posted June 7, 2014 It would be worth investigating the productSale class and product_sale table. Can you check this last one in the database? Link to comment Share on other sites More sharing options...
navaras Posted June 7, 2014 Share Posted June 7, 2014 It would be worth investigating the productSale class and product_sale table. Can you check this last one in the database? thanks for answer. i checked product_salte table. there are 4 column: id_product, quantity, sale_nbr, date_upd. Last row entries: 230238, 1, 1, 2014-06-06 productsale class file: ProductSale.rar Link to comment Share on other sites More sharing options...
navaras Posted June 13, 2014 Share Posted June 13, 2014 any help? Link to comment Share on other sites More sharing options...
Joe Michael Posted August 23, 2014 Share Posted August 23, 2014 I have the same problem, no data only visits. No js problems. Any solution so far ? 1.6.0.9 Link to comment Share on other sites More sharing options...
Joe Michael Posted August 25, 2014 Share Posted August 25, 2014 Hello again guys. I've found a solution to this problem. The main reason for this to happen is that your invoices are off. If you turn your invoices on, and you generate the pdf for your order everything is ok with stats. I don't know why is this but i think its because if you dont have an invoice prestashop stats doesn't understand that your order is valid. Link to comment Share on other sites More sharing options...
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