pirate1 Posted May 15, 2014 Share Posted May 15, 2014 Hi, I am having a problem with the facebook block module. When I try to change the link it is not working right. I can change it to any big business facebook page with no problem. The problem is when I try to change it to a small business facebook page or an individual's facebook page. I get no link or pic on those. On the other hand the large business put up their own pic and the link is there. Is there something simple I am missing? All I get with the small business page I want or with any individual pages I try is the follow us on facebook line then a blank drop down menu. The menu has an up or down arrow but nothing listed. There is no link or picture. I have been trying to figure this out but am stuck. Does anyone have any suggestions for me. I am hoping is is something simple I am overlooking. Thanks for any help you can give. pirate1 Link to comment Share on other sites More sharing options...
peranders Posted May 15, 2014 Share Posted May 15, 2014 I had a similar problem. Try to reset the module. Link to comment Share on other sites More sharing options...
pirate1 Posted May 15, 2014 Author Share Posted May 15, 2014 Thanks, I already did that. I uninstalled and reinistalled the module. If I input any big company like sears or home depot or basically any you can think of it works just fine. It is only when I try to put in an individual's facebook page or the small business facebook page I am actually wanting that there is a problem. I have been wondering if it is something at the facebook end that needs to be done but I can't find anything there that seems relevant. So it has been frustrating. I am thinking of just uninstalling the whole module and just puting in my own faceook link which probably would be easier. Its just that I like to get things working right so it bothers me to just give up. May have to but I am going to give fixing it my best shot first. Link to comment Share on other sites More sharing options...
mpouliot34 Posted May 15, 2014 Share Posted May 15, 2014 I am having the same exact problem as you. I hope someone will come with a solution. Link to comment Share on other sites More sharing options...
peranders Posted May 16, 2014 Share Posted May 16, 2014 For me it doesn't work with Firefox 26 on Mac but it works with Chrome and Safari. Link to comment Share on other sites More sharing options...
vekia Posted May 16, 2014 Share Posted May 16, 2014 what kind of link you're trying to use in this module? as far as i remember it has got some troublems with links just show me the link which doesnt work i will try it on my own Link to comment Share on other sites More sharing options...
pirate1 Posted May 16, 2014 Author Share Posted May 16, 2014 Any individual's facebook page. I have tried several. The one I want to work is https://www.teddy.bearsflorist. I have tried several people's pages for people I know and none of them are working. Just any large business I think of works just fine when I put them in. I have tried Sears, Lowe's and a couple of others with no problems. Link to comment Share on other sites More sharing options...
mpouliot34 Posted May 16, 2014 Share Posted May 16, 2014 Not really trying to hijack your post but since I am having the same issue I am going to post my link as well with the hopes that you guys can help me as well. =-) http://facebook.com/psappeal Like you if I try other bigger sites it shows up fine but just not with my own. I am wondering if sometiing in Facebook needs to be enabled to allow for this to show up properly. Link to comment Share on other sites More sharing options...
dbg Posted May 16, 2014 Share Posted May 16, 2014 Hi Have you 'published' your Facebook page? Published Pages are visible to the public. Unpublished Pages are only visible to the people who manage the Page. At the top of your Facebook Page, click Edit Page Select Edit Settings Select Page Visibility Select Edit Click checkbox next to Publish (or Unpublish) Page Click Save Changes You have to be an admin to edit this setting. Regards dbg Link to comment Share on other sites More sharing options...
pirate1 Posted May 19, 2014 Author Share Posted May 19, 2014 It could be that simple. Just checked a couple and neither one had a published page. Will be checking with my client later today about his facebook account. I am thinking you are right about the published page criteria. Thanks and I will update after I get with my client and get his page working. Thanks, pirate1 Link to comment Share on other sites More sharing options...
walhir Posted September 3, 2014 Share Posted September 3, 2014 Pirate 1 wrote: "Any individual's facebook page. I have tried several." it doesn't mean that those several aren't published. I tried my own page which certainly is published (both of them) and have the same result - zero. But when I tried MyPresta or other well known companies, it worked. What's funny that I can see my Facebook links when, at the same time, I'm logged in on Facebook. magic Link to comment Share on other sites More sharing options...
walhir Posted September 3, 2014 Share Posted September 3, 2014 I think I've found a solution. I've just disabled the age restrictions on my FB page's settings and it's working ! 1 Link to comment Share on other sites More sharing options...
rouhaud Posted December 16, 2014 Share Posted December 16, 2014 the same problem with prestashop 1.6.0.9 Link to comment Share on other sites More sharing options...
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