PS page does not load properly with some browsers

[gordophysio]

My PS page loads with the data all mixed up into a column on the left side of the page with some browsers, like Firefox on a Mac. Also iPad, iPhone.

Anyone run across this? Any ideas? Attached is a screen shot. Obviously, people can't order with this...

 

Also, Im having an issue with PS and SSL. (Maybe these issues are connected?) When the "shop" link is clicked on in my main website, when the page loads, the SSL icon in the URL has a warning sign over it. Scares people away. A message says that there may be images that are not secure...Could it be that my product photos are my own, not a commercial image? I think connected to this is this error on my backoffice page:

 

You are currently connected under the following domain name www.russellcreations.net

This is different from the domain name set in the "SEO & URLs" tab. If this is your main domain, please change it now.

 

 

 

I really need this fixed or I'm going to have to change shopping carts...ugh.

Thanks for any help!

PS page.htm

[Dh42]

I caught your response. Don't type in all caps, it is considered rude. 

 

I looked at the file attached, it is not a screenshot, it is a htm file. Without being on the server and having all the assets with it, no one can make hide nor hair of it. 

 

One main issue I see on the site is that you are trying to load ssl cross url, which is a big no-no in security. When I go to this page, http://screencast.com/t/kZyS94Bxsc4 that is how I see the page. The assets on the page do not load because you are redirecting them. This is actually where your stylesheet is located at, http://screencast.com/t/vY6nwUdGpyS It does not have a valid ssl certificate, so it is not loading. You are going to have to put the site at one domain or the other. You are going to have issues trying to run two domains unless you run either a vps account or buy an ssl certificate that can secure more than one domain name. 

 

 

BTW: It has nothing to do with the shopping cart, it has to do with understanding security practices and how the internet works. This problem will happen with all shopping carts and all browsers. 

[gordophysio]

Thank you! After talking with web host techs, it appears that my redirects and urls are set up properly as either domain name takes you to the https: and the PS is in a folder within the site. They think that it may be a coding issue within PS. They have a post in their forum that states that if any link is broken in the page, it won't load properly. These links are image links and they need to be coded as "relative", not "absolute". This can be done manually or by switching to a different web builder that has this built in so to speak. I would do it but I can't find anywhere to go to html mode to re-code them. I will take another look at my PS page to see if I can recode in html.

What do you think? Thanks again for  your time and attention...

[Dh42]

In short, what you are doing cannot be done. You will never fully secure your site that way. If you host tells you it can happen I would move hosts, because they do not know what they are talking about. You cannot load insecure assets on a page running ssl, it just is not possible. Sure they will load, but they will always bring a warning and an insecure https message in the browser. It is because you are breaking ssl rules when it happens. It has nothing to do with "code being wrong" in prestashop. It has to do with not understanding how ssl works. You cannot have a page that is partially secured. It is either secured or not secured. 

 

 

Why are you trying to forward the images and assets to another domain any ways? Buy an ssl certificate for that domain and it will solve your issues.

[gordophysio]

What do you mean by insecure assets? Only some data in Prestashop? Technically, I only have one site, russellcreations.net. Custompickguards.net is just a domain name redirected to russellcreations. Are you saying that I need separate SSL on my Prestashop folder which is within russellcreations.net?

[Dh42]

The insecure assets are the ones being loaded from custompickguards.net. Russellcreations is using https to load the pages, when you use an ssl connection, you have to use ssl with all of the elements being loaded on the page. Like for instance if you are loading a page with https and you are using google fonts, you have to load them with https or you will throw a warning message of insecure assets. They are a security breach, they cannot be validated against a man in the middle attack. You issue is because you are trying to load assets from custompickguards, they are using https, but the domain does not have a valid ssl certificate. You need a valid ssl certificate to do what you are trying to do.

 

Also, what you are doing is going to kill your seo unless you send a canonical header with your static resources too.