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Shopping cart: Product not added in user browser, but visible in backend


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Dear all,

 

Today a new user (first visit to our site) added two products to his shopping cart, however his shopping cart remains empty, even after reloading the cart page various times.

 

The strange thing is that in the backend I see that a new shopping cart has been created with the correct products.

 

OS used: Windows 7

Browser: Chrome 34.0.1847.137

PS version: 1.5.6

 

I was unable to reproduce the problem using the exact same browser version on Windows XP (I don't have any Windowes 7 available to test).

 

 

I would kindly appreciate if you could give me some pointers at where this problem might originate.

 

 

P.S. I don't have the ability to contact the user and ask him to execute things or give more information..

Edited by ptemmerman (see edit history)
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