kaic Posted May 14, 2014 Share Posted May 14, 2014 (edited) Hi, I have the same problem with Prestashop 1.5.6.2 When registering a client with Cyrillic length of the name and surname of more than 6 characters does not send email to " Order Confirmation" but only "Preparation in progress". Name Nikov Nikov - no problem, name Nicolaï Nikolov does not send email order confirmation , but only "Preparation in progress". If the customer is registered in English , no problems . It was found that the problem is the number of characters in Cyrillic. After many made samples found that the problem comes only from the length of the user name. Perhaps this is a bug in Prestashop 1.5.6.2 to 1.5.3 because there is no such problem. Please if you know some can I fix this problem to share. Thanks a lot Many thanks to my friend Vall, the site now works with long names in Cyrillic. I am very pleased and happy with his help. http://www.prestashop.com/forums/topic/326434-%D0%BE%D1%82%D0%BF%D1%80%D0%B0%D0%B2%D0%BA%D0%B0-%D0%BF%D0%B8%D1%81%D0%B5%D0%BC-%D1%81-%D1%83%D0%B2%D0%B5%D0%B4%D0%BE%D0%BC%D0%BB%D0%B5%D0%BD%D0%B8%D0%B5%D0%BC-%D0%BA%D0%BB%D0%B8%D0%B5%D0%BD%D1%82%D1%83/?do=findComment&comment=1670799 Thanks again. Topic is solved Edited May 14, 2014 by kaic (see edit history) Link to comment Share on other sites More sharing options...
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