pcsparez Posted May 12, 2014 Share Posted May 12, 2014 hi my email is not working its says that it is sent from the back page and the contact page.The email never comes,i tried the advanced setting and the normal settings nothing,i have even tried some stuff off of http://www.presto-changeo.com/....nothing any ideas its not my host cause i have used all other ecommerce carts and they worked. Please help im a bit stuck :-) Link to comment Share on other sites More sharing options...
vekia Posted May 12, 2014 Share Posted May 12, 2014 what is your email configuration ? you use simple mail() function or SMTP ? Link to comment Share on other sites More sharing options...
pcsparez Posted May 13, 2014 Author Share Posted May 13, 2014 i have tried both none works it says test email sent but never arrives? Link to comment Share on other sites More sharing options...
vekia Posted May 13, 2014 Share Posted May 13, 2014 you're on remote or on localhost? if you use smtp method, your shop email is the same email as you use in smtp setup? Link to comment Share on other sites More sharing options...
pcsparez Posted May 13, 2014 Author Share Posted May 13, 2014 remote and yes same email Link to comment Share on other sites More sharing options...
vekia Posted May 13, 2014 Share Posted May 13, 2014 so im out of ideas, perhaps your hoster blocks this email? have you got an access to outgoing email log? if so, can you check it? you will see there if email was sent, or not. Link to comment Share on other sites More sharing options...
pcsparez Posted May 28, 2014 Author Share Posted May 28, 2014 hi all i still cant get my emails to work, i contacted my host and they said everything is fine i have tried every setting and diff email adds and nothing. i am using latest ps. any help some one im really struggling with this one cheers Link to comment Share on other sites More sharing options...
csschopper.com Posted May 28, 2014 Share Posted May 28, 2014 Hi, Please create a php file (test.php) & write php mail there http://php.net/manual/en/function.mail.php. Upload it to your server & then try. If it will not work then something blocked from server. It should not be prestashop issue. Thanks Alok Link to comment Share on other sites More sharing options...
kittysgifts Posted May 28, 2014 Share Posted May 28, 2014 I'm like pcsparez. I've done almost everything but email keeps not working. E-mails are not working with the exception that the merchant receives (a new order, and out-of-stock products) - the others (the customer e-mails are not sent: new account, password emails, orders, newsletter confirmation link....).I've tried mail() funciont, SMTP configuration, changing e-mail to my domain instead using gmail and nothing seems to work.I've copied my shop (1.5.2, but the problem started at 1.5.1) and did an upgrade to 1.6.05 and the e-mails didn't work. I've installed mailalerts module 2.8 and I didn't work, I've upgraded it several times (through it's several versions and that didn't work).I've installed a new fresh 1.5.2 prestashop store for testing purpose and that works... I've copied e-mails from this fresh installation to my real shop (some member refered to transation problems) and that didn't work either...I've did this test usingcsschopper.com sugestion and that work... so it has to be in prestashop, but where?!I now this problem started with upgrading some modules (mailalerts and others) but I can solve it... Any ideas?Thanks in advance! Link to comment Share on other sites More sharing options...
pcsparez Posted May 29, 2014 Author Share Posted May 29, 2014 hi all, ok problem solved for my part any way got my emails working :-) it was something to do with my host but they now sorted it out. so kittysgifts maybe see if your host can assit you Link to comment Share on other sites More sharing options...
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