webbusiness23 Posted May 10, 2014 Share Posted May 10, 2014 I'm using Presta 1.5.3.1 and i've noticed that when i cancel an order which contains a package (2 separate products declared as a product), the stock movement does not work. This means that when the order goes to status "canceled" or "Payment error", the products' quantities do not increase. For example: step 1: The initial quantities for product_A = 500 pcs and product_B = 500 pcs. step 2: My package contains 1 x product_A and 1 x product_B. step 3: after i order 1 pcs of package_A_B, the quantities in Back Office are: product_A = 499 pcs and product_B = 499 pcs. step 4: when i cancel the order, the quantities remain the same, they do not increase, as they should. How can i solve this? Thank you! Link to comment Share on other sites More sharing options...
webbusiness23 Posted May 11, 2014 Author Share Posted May 11, 2014 Anyone, please? I'm sure i'm not the only one with this issue... Link to comment Share on other sites More sharing options...
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