minfin Posted May 9, 2014 Share Posted May 9, 2014 Hello! Upgrade on 1.6 and mailalert module still not work. Same problem be in 1.5. Help to solve this problem! Link to comment Share on other sites More sharing options...
vekia Posted May 10, 2014 Share Posted May 10, 2014 perhaps problem is not related to module, but to: 1) server settings 2) configuraiton of module 3) configuraiton of shop smtp/mail funciton other emails works>? Link to comment Share on other sites More sharing options...
NemoPS Posted May 10, 2014 Share Posted May 10, 2014 In addition to what vekia said, try sending out a test email from advanced parameters, email Link to comment Share on other sites More sharing options...
minfin Posted May 10, 2014 Author Share Posted May 10, 2014 I send test e-mail. Its ok. Buyers and I do not get a letter of order and order status changes. Posts by support normally come to any e-mail Link to comment Share on other sites More sharing options...
minfin Posted May 11, 2014 Author Share Posted May 11, 2014 anyone!? Link to comment Share on other sites More sharing options...
NemoPS Posted May 12, 2014 Share Posted May 12, 2014 Something might be wrong at the order level then. DO you have any product/order-related third party module? Try enabling debug mode as described in my signature, and then see if you get any error while sending the email. Link to comment Share on other sites More sharing options...
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