Checkout page - missing customer message box / form

[seanloo]

PS 1.6.0.6 with "Mail Alerts" enable.

Merchant will receive a notification when an order is placed.

In the email, there is a section for "Customer Message"

 

But on checkout page (one-page checkout), customer and guest cannot find any message box/form.

How to insert customer message (for special instruction for his order)?

 

I dont know if it is a bug... Or am i miss/delete something there after edit the theme files?

 

Remark: It seems like standard five-step checkout has no problem. Customer can insert comment under addresses.

 

[seanloo]

https://www.flickr.com/photos/121354636@N08/13959115969/

For one-page checkout, add these code into "order-opc.tpl"

Now, customer or guest can write comment or special instruction about the order, no matter "standard five steps" or "one-page checkout".

<div id="ordermsg" class="form-group">
<label>{l s='If you would like to add a comment about your order, please write it in the field below.'}</label>
<textarea class="form-control" cols="60" rows="6" name="message">{if isset($oldMessage)}{$oldMessage}{/if}</textarea>
</div>

Edited May 10, 2014 by seanloo (see edit history)

[seanloo]

Sorry. Try some methods (included above) but still cannot pass the message into merchant's email.

 

With module Mail Alerts enable:-

1) Standard five-steps checkout, customer and guest both can add comment under Step-3 (Address), and the comment can pass to merchant's email.

2) If One-page checkout, customer and guest cannot add comment (by default). Try to add form / textarea in order-opc.tpl, but cannot pass the comment to merchant's email.

 

Please advise solution. TQ.

[satania]

Bump, any ideas guyz? Got the same problem

[cookiez]

same problem here! the new version of PS 1.6 have no note,company,vat number in one page checkout/instant checkout !

Bump!

[webkod]

Hi, same problem I need comment box before payment methods???

[daklock]

UPDATE:

 

Found a solution on prestashops github

 

https://github.com/PrestaShop/PrestaShop/commit/72bdeb32ede93b5f34f348431a4b883e47e33b07

 

 

 

 

https://www.flickr.com/photos/121354636@N08/13959115969/

For one-page checkout, add these code into "order-opc.tpl"

Now, customer or guest can write comment or special instruction about the order, no matter "standard five steps" or "one-page checkout".

<div id="ordermsg" class="form-group">
<label>{l s='If you would like to add a comment about your order, please write it in the field below.'}</label>
<textarea class="form-control" cols="60" rows="6" name="message">{if isset($oldMessage)}{$oldMessage}{/if}</textarea>
</div>

 

 

I also have the same problem. This just shows the message box but it's not submitted with the order. Anyone with a solution to this?

Edited September 23, 2014 by daklock (see edit history)

[vivianlwy]

I add the source code to "order-opc.tpl", it is working for my prestashop 1.5.6.2.

[vivianlwy]

I modify the <label>{l s='For custom made dresses, please tell us your measurement bust, waist, hips and height in cm/inches. Add a comment about your order here.'}</label>

I want my text show beside the comment box, but it didn't show my text, it still show If you would like to add a comment about your order, please write it in the field below.

 

How to edit the text show beside the comment box?

Edited October 12, 2014 by vivianlwy (see edit history)