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UPS Module - Shipping


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Hi everyone,

 

I have been trying to configure the UPS module for shipping for a while. But nothing seems to work. Searched all over the web for solutions.

 

The carrier only seems to appear when it is set as a ''Free'' carrier.

 

If someone would be keen to look on my store, I can give access to admin. That would be AWESOME !

I am keen to pay a certain amount for that fixes as it is a major issue for the opening.

 

Using Prestashop 1.5.4.1

 

Thanks a lot.

 

www.kayakdetail.com

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  • 2 months later...

Have you contacted UPS to see what information you are sending them? That would be where I would start.

 

When I was setting up FedEx shipping I had the same issue -- all I would get was Free Shipping. The reason ended up being that since the dimensions that were being sent were invalid. Once I was told that it was just a matter of editing all the dimensions in products and shipping worked mostly fine. I say mostly fine because if a customer orders enough products that the total weight gets too high then it goes back to Free Shipping because it is an invalid characteristic to have a weight over X with FedEx. My original issue was height -- my products were reporting as 0 inches which is invalid..  

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