Flakkak Posted May 8, 2014 Share Posted May 8, 2014 Hi everyone, I have been trying to configure the UPS module for shipping for a while. But nothing seems to work. Searched all over the web for solutions. The carrier only seems to appear when it is set as a ''Free'' carrier. If someone would be keen to look on my store, I can give access to admin. That would be AWESOME !I am keen to pay a certain amount for that fixes as it is a major issue for the opening. Using Prestashop 1.5.4.1 Thanks a lot. www.kayakdetail.com Link to comment Share on other sites More sharing options...
Naldinho Posted July 24, 2014 Share Posted July 24, 2014 Have you contacted UPS to see what information you are sending them? That would be where I would start. When I was setting up FedEx shipping I had the same issue -- all I would get was Free Shipping. The reason ended up being that since the dimensions that were being sent were invalid. Once I was told that it was just a matter of editing all the dimensions in products and shipping worked mostly fine. I say mostly fine because if a customer orders enough products that the total weight gets too high then it goes back to Free Shipping because it is an invalid characteristic to have a weight over X with FedEx. My original issue was height -- my products were reporting as 0 inches which is invalid.. Link to comment Share on other sites More sharing options...
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