Guest Posted May 1, 2014 Share Posted May 1, 2014 Hi Could do with some help. Prestashop 1.6.0.6 PayPal module PayPal v3.6.6 - by PrestaShop When A customer makes an order everything works perfectly in the front office. In the back office the order is created, payment method is indicated as PayPal and the transaction ID is there The only problem is that the order status is not changed to anything- it is blank. It should be changed to Payment accepted. This means the customer does not get the automatic emails and invoices I can manually change the order status, I have tried the last couple of PayPal modules and the problem remains. I know it is not my PayPal settings because the same PayPal account works fine on our other two prestashop sites, it is just this site Could do with some guidance Link to comment Share on other sites More sharing options...
Guest Posted May 4, 2014 Share Posted May 4, 2014 Anyone? Link to comment Share on other sites More sharing options...
venereo Posted May 13, 2014 Share Posted May 13, 2014 same problem here, Payment accepted appears in the status list, but the status itself it's not updated Link to comment Share on other sites More sharing options...
Guest Posted May 13, 2014 Share Posted May 13, 2014 Our problem has been solved - a third party module was interfering. Try disabling any non 1.6 compliant third party modules Link to comment Share on other sites More sharing options...
Tito Posted August 15, 2014 Share Posted August 15, 2014 @Haylau, Which modules were affecting your installation ? I'm having the same issue with the ogone module. Orders are created, though without the order status Link to comment Share on other sites More sharing options...
Guest Posted August 15, 2014 Share Posted August 15, 2014 @Haylau, Which modules were affecting your installation ? I'm having the same issue with the ogone module. Orders are created, though without the order status For us it was a module for cqout. It was not 1.6 compliant I would just disable all your non standard modules, then test. If all is OK, then re-enable modules one at a time until your fnd the culprit Link to comment Share on other sites More sharing options...
tarabellek Posted May 25, 2016 Share Posted May 25, 2016 My Paypal is marking "Payment Accepted" when in fact payment is still pending, could this be an interference issue as well? Link to comment Share on other sites More sharing options...
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