closeupman Posted May 1, 2014 Share Posted May 1, 2014 http://www.sitinuriatistudio.com/quick-order gives me a blank page. Also, when I tried to do guest checkout it had me add address which I did(it gave an error, but still saved it....that's another why?? cuz I don't want customers to see an error), but then didn't give me any button to checkout. any ideas? Link to comment Share on other sites More sharing options...
El Patron Posted May 1, 2014 Share Posted May 1, 2014 please turn on error reporting, re-produce, this will give you some good info for searching on to see if others had this issue and solved it. if you need help turning on error reporting: http://www.prestashop.com/forums/topic/224525-how-to-turn-on-error-reporting-for-debug-information/ Link to comment Share on other sites More sharing options...
closeupman Posted May 1, 2014 Author Share Posted May 1, 2014 please turn on error reporting, re-produce, this will give you some good info for searching on to see if others had this issue and solved it. if you need help turning on error reporting: http://www.prestashop.com/forums/topic/224525-how-to-turn-on-error-reporting-for-debug-information/ I did this but still get the same thing. Where do I look for the error logs? I searched on the error from my screenshot and it looks like it was asked recently, but not solved. Link to comment Share on other sites More sharing options...
El Patron Posted May 1, 2014 Share Posted May 1, 2014 I did this but still get the same thing. Where do I look for the error logs? I searched on the error from my screenshot and it looks like it was asked recently, but not solved. log into your hosting account control panel. Look for logs, specifically php error log. But it is also a good idea for future reference to know what other types of logs you hosting control panel has access to. 1 Link to comment Share on other sites More sharing options...
closeupman Posted May 1, 2014 Author Share Posted May 1, 2014 log into your hosting account control panel. Look for logs, specifically php error log. But it is also a good idea for future reference to know what other types of logs you hosting control panel has access to. Using Cpanel but can't find that...just an 'error log' under the logs part and it's blank. I'll see about querying them about it. Link to comment Share on other sites More sharing options...
El Patron Posted May 1, 2014 Share Posted May 1, 2014 contact your hosting company and tell them that you need error logs written to file log. Link to comment Share on other sites More sharing options...
closeupman Posted May 2, 2014 Author Share Posted May 2, 2014 Hi, I got it, but it's too big to post here. Hopefully PS will allow my link here. ERROR LOG Also, if I login(using IE at least it shows the error) I get an error but it shows green check. If I use guest checkout, it give the same error I believe and no button to continue. Thanks for your help! Link to comment Share on other sites More sharing options...
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