Agile Multiple Seller emails

[The Report Store]

Hi everyone:

 

For anyone using the Agile Multiple Seller Version 1.5.6.1, this one's for you!

 

When there is a sale with more than one Reseller in the cart, the customer gets 2 emails for each product!   An email for the order, another for the payment, for EACH item on the invoice.

 

Nowhere can I find a place where they can actually print out the Invoice.  Only the Orders, and a seperate one for each product purchased.

 

Is anyone else dealing with this?  This is an accounting nightmare, not to mention the amount of emails we will have to filter through. And if so, what have you done to get around this?

 

Has anyone been able to work around this?  And also, in the Order History, the same thing occurs.  I can't imagine what the bookkeeper of the company that buys our products will have to deal with.

 

Have a look at the site www.thereportstore.com/new3/

 

We aren't live yet, but we were due to do this any day now.  Your feedback would be so appreciated.

 

Thanks!

[dbg]

Hi

 

Have you tried emailing Agile support [email protected] ?

 

Their customer support is excellent and I'm sure they will try to help you out.

 

Regards

 

dbg

Edited May 1, 2014 by dbg (see edit history)

[The Report Store]

Hi!  And thanks for the response.  Yes, I have tried to talk to Kinro and as usual, he is very helpful.  He says that there is no other way.  But being the pit bull that I am, I just know there has to be a better way than this.

 

Perhaps a work-around would be to print the invoice when the payment goes through?  Even printing it from paypal would be an idea. 

 

Just not sure how to tackle this one.  We are due to go live, and being an accountant, this scares the crap out of me that customers would get a deluge of emails just for one invoice!

 

Anyone else using the Agile Multiple Seller?  How do you get around this?