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Max File Size upload Error for Virtual Products


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Hi i was hoping that someone could help me with upload errors i get every time i attempt to upload files for virtual products. 

its hard to believe that no one else ran into this problem.  any help would be greatly appreciated!

 

this is my error message error:

This file "someFILEname.zip" is missing :
Server file name : 0957470de51b04c4ed50da54d7e82ea5a2b6d154

 

size of file attempted to upload 150MB

ACTUAL MAX FILE UPLOADABLE = 10MB

the script will not let me download anything over 10MB

 

 

PRESTASHOP CONFIG PREFERENCE SETTINGS

max file size is set to 384MB

 

ADMINISTRATION PREFERENCES SHOWS MAX FILE UPLOAD SIZE TO BE 384MB

 

CPANEL

PHP CONFIG MAX UPLOAD LIMIT 364MB

 

 Sub Section Directive Info Value Language Options asp_tags Allow ASP-style <% %> tags. Off File Uploads file_uploads Whether to allow HTTP file uploads. On Paths and Directories include_path Windows: "\path1;\path2" c:\php\includes" .:/usr/lib/php:/usr/local/lib/php Resource Limits max_execution_time Maximum execution time of each script, in seconds 30 Resource Limits max_input_time Maximum amount of time each script may spend parsing request data 60 Resource Limits memory_limit   384M Data Handling register_globals You should do your best to write your scripts so that they do not require register_globals to be on; Using form variables as globals can easily lead to possible security problems, if the code is not very well thought of. Off Language Options safe_mode   Off File Uploads upload_max_filesize Maximum allowed size for uploaded files. 384M

 

 

please help

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ADMINISTRATION PREFERENCES SHOWS MAX FILE UPLOAD SIZE TO BE 384MB

 

CPANEL

PHP CONFIG MAX UPLOAD LIMIT 364MB

 

 

There are two values you need to check in php.ini

 

one is

post_max_size

and the other is

upload_max_filesize

 

You need to change both.

 

If you don't have access to php.ini you could try to increase the values in your .htaccess

 

php_value upload_max_filesize 364M

php_value post_max_size 364M

Edited by prestamax (see edit history)
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Hey lokuttz,

 

We ran across this just yesterday with one of our customers. The issue is a constant that is set in the /classes/Uploader.php file. It is at line 29, I believe. The constant is set in bytes and appears as below:

const DEFAULT_MAX_SIZE = 10485760;

Currently it is 10MB, just increase the number there and it should work for you.

 

 

If you have a cPanel webserver you can follow the instructions from the article we just created on the subject.
Fixing the error "This file is missing" in PrestaShop 1.6

 

Let me know it that helps you out!

Edited by scottm (see edit history)
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  • 2 weeks later...

Hello awahab,

 

It appears that this was not implemented until version 1.6. I downloaded 1.5.6.0, 1.5.6.1, and 1.5.6.2 and the Uploader.php file does not yet exist in the classes folder.

 

Are you getting the error "This file "someFILEname.zip" is missing :" ?

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