Kay75 Posted April 26, 2014 Share Posted April 26, 2014 Hi, suddenly product images are not visible in the homepage. can anyone please help me to resolve this? Many Thanks Kay Link to comment Share on other sites More sharing options...
vekia Posted April 26, 2014 Share Posted April 26, 2014 1) it's updated prestashop or "fresh" installation? 2) you use default template? 3) on homepage you can find a lot of blocks with products, about which one you're talking? 4) can you share url to your shop? Link to comment Share on other sites More sharing options...
Kay75 Posted April 26, 2014 Author Share Posted April 26, 2014 1) It's updated prestashop or "fresh" installation? Its fresh installation. Products were displaying before in the home page, but it was not dispalying today 2) you use default template? I am using egg template Kids World 1.5 3) on homepage you can find a lot of blocks with products, about which one you're talking? 4) can you share url to your shop? www.tickatoy.com Thanks Link to comment Share on other sites More sharing options...
vekia Posted April 26, 2014 Share Posted April 26, 2014 i checked your website. pictures appear Link to comment Share on other sites More sharing options...
Kay75 Posted April 27, 2014 Author Share Posted April 27, 2014 Hi Vekia, Thanks for your reply. Yes, when you click one of the block it displays products which are related to that block. But it used to display the products which is in the home category, even if you dont click on ' Specila offers' or 'Babies toddler' Now if a customer go to my website, he will not see any products in the home page unless he click on the blocks or brows through the categories. Rgds Link to comment Share on other sites More sharing options...
vekia Posted April 27, 2014 Share Posted April 27, 2014 1) you've got "new" produts in your store? and what about "days" value to treat products as new under preferences > products tab? 2) you've got specials? (products with doppped price) also, the same problem appears when you turn off cache and turn on force compilation? Link to comment Share on other sites More sharing options...
dioniz Posted April 27, 2014 Share Posted April 27, 2014 Hi Kay You have New products on first tab. Products in that tab disappear after certain amount of time. You can set how long new products are showed in BO > Preferences > Products on line "Number of days for which the product is considered 'new'". Increase that number and products will be shown again. 1 Link to comment Share on other sites More sharing options...
Kay75 Posted April 27, 2014 Author Share Posted April 27, 2014 Hi, Thanks a lot. Products are appearing againg after increasing the number of days as advised. Thanks again Link to comment Share on other sites More sharing options...
vekia Posted April 27, 2014 Share Posted April 27, 2014 thank you for informations im going to mark this topic as solved. with regards, Milos Link to comment Share on other sites More sharing options...
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