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Can't Log in to Admin Panel


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I am unable to log in to my Admin Panel.  I receive this error when trying...

 

There is 1 error
  1. Employee does not exist or password is incorrect.

 

 

I then send a request for a new password, and the email never arrives.

 

I then try to go through my web host via the PHPMyAdmin so I can enter the COOKIE_KEY.  Problem is I can't get past the PHPMyAdmin page because once again I'm asked for my username and password.

 

 

Please Help.  I need to update products in my store and I can't get in.

 

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