Artur Fonzarelli Posted April 23, 2014 Share Posted April 23, 2014 Hi,I have version 1.5.3.1 of PrestaShop.My E-commerce has always functioned properly.For several days I have the following problems:1 - payments through PayPal no longer work. When a customer tries to pay with paypal receive the following: "Payment error". Also if you go in the module of payment (in the back office of Prestashop) the module of Paypal payment is no more;2 - no longer works in the module of e-mail, who sends an e-mail when a customer makes a purchase from my store. Before working now do not get more e-mail me when you made a purchase. HELP ME PLEASE! Best Regard Link to comment Share on other sites More sharing options...
NemoPS Posted April 23, 2014 Share Posted April 23, 2014 If the paypal module was not there, the customer wouldn't have been able to checkout at all. CHeck your back office filters and hit the reset button in the modules list. If it doesn't appear, access your site using ftp and make sure the paypal folder is inside the modules/ folder. Do the same for the mailalerts one and let us know Link to comment Share on other sites More sharing options...
Artur Fonzarelli Posted April 23, 2014 Author Share Posted April 23, 2014 (edited) Hi Nemo,I checked in the back office by typing in the search field "Paypal" and appeared in the exists module but it does not appear in the section "Payment", as it should appear. Could this be the problem of its error? What should I do to make it work well? I also checked the set up on the inside and it seems to me correct. Best Regards Edited April 23, 2014 by Artur Fonzarelli (see edit history) Link to comment Share on other sites More sharing options...
NemoPS Posted April 23, 2014 Share Posted April 23, 2014 You can try resetting it Link to comment Share on other sites More sharing options...
Artur Fonzarelli Posted April 23, 2014 Author Share Posted April 23, 2014 (edited) Hi Nemo,I have reset the module from module list and PayPal has appeared. So now you can see properly in the "Payments".I'll write below what are the parameters by which it is configured my PayPal module.Can you tell me if they are correct?:- Payment Express (yes);- Express payment button (yes);- Sand box Live (yes);- Payment type: Authorization / Manual capture (payment shipping) YESthis configuration is correct?I need to check other things to work properly, the form correctly and make him accept payments? Best Regards Edited April 23, 2014 by Artur Fonzarelli (see edit history) Link to comment Share on other sites More sharing options...
NemoPS Posted April 25, 2014 Share Posted April 25, 2014 Hm, what do you mean by sendbox live: yes? Is it set to sandbox or live mode? WIth sandbox you need specific test credentials and you can't accept real payments. Link to comment Share on other sites More sharing options...
Artur Fonzarelli Posted April 25, 2014 Author Share Posted April 25, 2014 Hi Nemo1, now its OK. Best Regards Link to comment Share on other sites More sharing options...
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