[SOLVED] Page blank after transfer site

[floriano]

Hi,

 

after transfer site to vps receive blank page. I change this:

 

/* Debug only */

define('_PS_MODE_DEV_', false);

 

to

 

/* Debug only */

define('_PS_MODE_DEV_', true);

 

I receive this error:

 

Fatal error: Uncaught exception 'SmartyException' with message 'unable to write file /var/www/vhosts/az-download.com/httpdocs/cache/smarty/compile/96/12/d7/wrt534edd1e7dbfe5.57947954' in /var/www/vhosts/az-download.com/httpdocs/tools/smarty/sysplugins/smarty_internal_write_file.php:44 Stack trace: #0 /var/www/vhosts/az-download.com/httpdocs/tools/smarty/sysplugins/smarty_internal_template.php(201): Smarty_Internal_Write_File::writeFile('/var/www/vhosts...', 'compileTemplateSource() #2 /var/www/vhosts/az-download.com/httpdocs/classes/module/Module.php(1623): Smarty_Internal_TemplateBase->fetch() #3 /var/www/vhosts/az-download.com/httpdocs/modules/favoriteproducts/favoriteproducts.php(105): ModuleCore->display('/var/www/vhosts...', 'favoriteproduct...') #4 /var/www/vhosts/az-download.com/httpdocs/classes/Hook.php(421): FavoriteProducts->hookDisplayHeader(Ar in /var/www/vhosts/az-download.com/httpdocs/tools/smarty/sysplugins/smarty_internal_write_file.php on line 44

 

I remove cache/smarty/compile

and cache/smarty/cache

and themes/cache

 

 

Thanks for your help in advance for any help.

 

[vekia]

what permissions you've got for smarty cache directory?

[floriano]

permissions is set to 755

[vekia]

and after cleaning cache, when you refresh website, new files are properly generated there?

[bellini13]

did you remove the files within the cache folders?  Or did you remove the folders themselves?

[floriano]

and after cleaning cache, when you refresh website, new files are properly generated there?

yes

[floriano]

did you remove the files within the cache folders?  Or did you remove the folders themselves?

yes, is clean cache. What is themeselves?

[vekia]

for me - it's more than strange.

perhaps your new hosting has got some limitations? for example, you've got limitation related to number of available files?

i remember several similar cases, the problem was related to these hosting account limitations

[floriano]

for me - it's more than strange.

perhaps your new hosting has got some limitations? for example, you've got limitation related to number of available files?

i remember several similar cases, the problem was related to these hosting account limitations

 

 I have a VPS account. It is possible to have this problem on VPS server?

[bellini13]

if you removed the actual folders, then that is the problem.  you should only remove the files within the folders, not the actual folders themselves.

 

re-create the entire folder structure and you should fix the problem.

[floriano]

if you removed the actual folders, then that is the problem.  you should only remove the files within the folders, not the actual folders themselves.

 

re-create the entire folder structure and you should fix the problem.

 

I not removed actual folders, I removed only files.

 

I think the problem is with URL to server.

 

I installed aplication prestashop 1.6 on server, after install I deleted director prestashop and data base from server and I have same error like first site

view this is link: http://az-download.com/prestashop/index.php

 

I instaled again prestashop 1.6 on server, this is link, is work:

http://az-download.com/prestashop_d/index.php

 

and this work!!!

 

I think it is correct url on a server, What can I do?

Edited April 18, 2014 by floriano (see edit history)

[floriano]

resolved: 

 

The problem was permissions for some folders and subfolders

[vekia]

thank you for information

i marked whole topic title as solved

 

may i know what permissions you used? and for what directories?

[floriano]

permissions are 755 for directories and 644 for files. 

 

But the problem was with owner.

I changed owner for all the directories and work.