Help with Step 3

[SMackLYH]

In installation step 3 an error comes up asking that I give the file settings.inc.php access to the public or if it does not exist, create it (not sure if I just save a blank .php file with that name or if it's something specific I need to create) and place it into the config folder. It didn't exist so I did the latter and now when I try to go to the next step it will not go and remains on the same step 3 page with no errors. I click Next with no response. If I remove the settings.inc.php file that I created it responds with the same error again. What am I missing here? Please help.

[prestabase]

Smakclyh,

Can you paste the error message here? Try changing the directory permissions on the "config" directory to 755.

[SMackLYH]

Hi There! Thank so much for responding. The error message is as follows:

Error: Can't create settings file, if /config/settings.inc.php exists, please give the public write permissions to this file, else please create a file named settings.inc.php in config directory.

I checked in the config directory and there is no such file so I'm assuming I need to create one. (How?)

I'm on a Mac. How would I go about changing the directory permissions to 755. So far I have just done a command + i and changed the permissions to read & write.

Thanks!

[prestabase]

Are you installing prestashop locally, or on a web server? If on a web server, just open up your FTP client and update the file permissions. If you are using cPanel, the filemanager allows you to do this.

From that error message, simply create a new file named settings.inc.php inside the config directory, and re-run the installer. If the permissions are set correctly PrestaShop will write the file for you.

[SMackLYH]

I'm installing on a web server (godaddy.com) and using their FTP client to upload. I'm not too sure where/how to update the file permissions for that. Sorry... I'm sure this is probably such a basic thing but I'm so new at this. First e-commerce site ever.

[prestabase]

I believe there is a FTP manager or file manager in your Godaddy hosting control panel. That is where you would make all of the file changes. It is best to upload the .zip archive then extract on the server, so you're sure all files exist.

We can install prestashop for you. If interested, contact me via private message.

[SMackLYH]

OK! It's installed! Thanks so much for your help. The only problem I have now is that when I click to go to the front end it just took me to a blank page.