mkbond777 Posted April 16, 2014 Share Posted April 16, 2014 Hi, Is there any way to send confirmation email to customers after the product has been delivered? Thanks Manish Kumar Link to comment Share on other sites More sharing options...
NemoPS Posted April 16, 2014 Share Posted April 16, 2014 Yes, you can edit the order status 'delivered' from the back office, and associate an email to it. Of course, you have to create a new template for that. You can clone one of the existing emails you find in the mails/*language* folder Link to comment Share on other sites More sharing options...
mkbond777 Posted April 17, 2014 Author Share Posted April 17, 2014 First of all thanks for your reply. But I don't know how to associate email. Although I know how to use template. It will be really helpful if you can tell me how to associate email. Link to comment Share on other sites More sharing options...
NemoPS Posted April 18, 2014 Share Posted April 18, 2014 Orders -> statuses -> click on delivered. Tick "send email to customer..." and choose a template 1 Link to comment Share on other sites More sharing options...
mkbond777 Posted May 9, 2014 Author Share Posted May 9, 2014 Hey, Thanks for you help Nemo. Your Solution worked for me. Link to comment Share on other sites More sharing options...
domenpretnar Posted February 3, 2020 Share Posted February 3, 2020 On 4/18/2014 at 10:05 AM, NemoPS said: Orders -> statuses -> click on delivered. I know it's 6 years later, bu can i still do this in 1.7? I was looking like crazy but didn't find anything useful. Link to comment Share on other sites More sharing options...
domenpretnar Posted February 3, 2020 Share Posted February 3, 2020 2 minutes ago, ndiaga said: Hi, Yes this solution works for the 1.7 as well. Can you please make a screenshot? I have prestashop in my native language and can't find this "Tick "send email to customer..." and choose a template " Link to comment Share on other sites More sharing options...
domenpretnar Posted February 3, 2020 Share Posted February 3, 2020 (edited) 9 minutes ago, ndiaga said: It's the same process. Translate words. I created a new template and uploaded it via FTP, in BO - Translations I see the new templete, but i do not know hot to link it to status "Delivered" so it sends when i change the order status on Delivered. Edited February 3, 2020 by domenpretnar (see edit history) Link to comment Share on other sites More sharing options...
domenpretnar Posted February 3, 2020 Share Posted February 3, 2020 5 minutes ago, ndiaga said: BO> Shop Parmeters> Order Settings > Statuses and select an option from the list or create a new one . Thank you! 1 Link to comment Share on other sites More sharing options...
NemoPS Posted February 3, 2020 Share Posted February 3, 2020 From orders, statuses, select the delivered status and change its email template edit: lol, crossposted! Link to comment Share on other sites More sharing options...
Pragati P Posted April 6, 2023 Share Posted April 6, 2023 Hi , Can I add the delivery message to the order confirmation email if yes than how can I do it ? Link to comment Share on other sites More sharing options...
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