Jump to content

My Account Page not showing (loading)


Recommended Posts

Hi,

 

my account front page is not showing (loading), while Header, Sidebar and Footer yes (see captured pic).

I've tried to change the theme, but the result is the same.

 

What else could provoke this situation?

 

Ps. lately I've imported different part of DB through phpMyAdmin (1.4.7) and BO import (1.6.0.5) and I've got some troubles with .htaccess options (FollowSymLinks - Error 500)

post-752798-0-17958200-1397486920_thumb.png

Link to comment
Share on other sites

if you've got internal server error please turn on error reporting:

open config/defines.inc.php
 
find this line define('_PS_MODE_DEV_', false);
change to look like this: define('_PS_MODE_DEV_', true);
 
after changes instead of simple error you will see detailed information about issue (what and where doesnt work) please paste this error output here
Link to comment
Share on other sites

The Error 500 was about:

~/public_html/.htaccess: Options not allowed here

I checked the .htaccess file and I found just one line which had to do with options.

# ~~end~~ Do not remove this comment, Prestashop will keep automatically the code outside this comment when .htaccess will be generated again
# start ~ module watermark section
Options +FollowSymLinks
RewriteEngine On
RewriteRule [0-9/]+/[0-9]+\.jpg$ - [F]
# end ~ module watermark section

I commented those three lines and now I do not get the internal server error (do not know if this can lead to bad situation, too; it works at least temporarily), but the "my-account" page is not showing and I do not get errors although I've set:

define('_PS_MODE_DEV_', true);

Therefore, it's not a matter of error 500 anymore. I'd like to know why a specific page could not load and it does not have to do with the theme...

Edited by seowebmaster (see edit history)
Link to comment
Share on other sites

×
×
  • Create New...