Kay75 Posted April 14, 2014 Share Posted April 14, 2014 Hi , I have tried to configure the CS block seller but it is not displaying in the site. I tried to disable and enable it as well still no luck. Rgds Kay Link to comment Share on other sites More sharing options...
Orange35 Posted April 14, 2014 Share Posted April 14, 2014 i think you do not have products which were bought. Have you removed all default products and added your own? If yes - module does not have anything to show. Link to comment Share on other sites More sharing options...
Kay75 Posted April 14, 2014 Author Share Posted April 14, 2014 Hi Thanks for your reply. I think I have removed all and uploaded my own products. How can get it displayed again Link to comment Share on other sites More sharing options...
Orange35 Posted April 15, 2014 Share Posted April 15, 2014 Log in to your back end. Go to Orders section. Create couple new orders with needed products (select bank wire or something else - because you do not need real payments now), mark order as 'shiped' or 'preparation', save them. Then via main menu at back end go to 'Advanced Parametres' > 'Performance' and click 'Clear cache'. Go to to your store, refresh and you will see best sellers block. Try :-) And tell about results. Link to comment Share on other sites More sharing options...
Kay75 Posted April 15, 2014 Author Share Posted April 15, 2014 Hi Thanks again, I did try as mentioned above. But still not displaying. Link to comment Share on other sites More sharing options...
Orange35 Posted April 15, 2014 Share Posted April 15, 2014 (edited) Have you cleared the cache? Which PrestaShop you use? Edited April 15, 2014 by Orange35 (see edit history) Link to comment Share on other sites More sharing options...
Kay75 Posted April 15, 2014 Author Share Posted April 15, 2014 Yes I did clear the cache I am using version 1.6 eggthemes - Kidsworld 1.5 Link to comment Share on other sites More sharing options...
Orange35 Posted April 15, 2014 Share Posted April 15, 2014 Hm.... Do you use standard theme? Was best seller block visible at your theme before removing standard products? How many orders have you created? Which statuses they have? Link to comment Share on other sites More sharing options...
Kay75 Posted April 15, 2014 Author Share Posted April 15, 2014 I am using egg theme : http://eggthemes.com/manual/et_kidsworld_1.5/#!/introduction To be honest, I cant remember whether it was visible, before removing the products. I have created three orders with the status 'delivered' Link to comment Share on other sites More sharing options...
Orange35 Posted April 15, 2014 Share Posted April 15, 2014 Kay75, i see the theme supports 'best selleres' module (http://eggthemes.com/manual/et_kidsworld_1.5/#!/module_position) - see top right. And if you have created some orders with needed products, they must be visible there. The best way - install this theme to the clear prestashop with default products and make sure that 'best sellers' block is visible. Can you do this? Link to comment Share on other sites More sharing options...
Orange35 Posted April 15, 2014 Share Posted April 15, 2014 And as i see - this theme supports prestashop 1.5.6.x. But you use Prestashop1.6. I think it is reasonable try this theme on default prestashop 1.6 with default products and check the workability of the 'best sellers' . Link to comment Share on other sites More sharing options...
Kay75 Posted April 15, 2014 Author Share Posted April 15, 2014 will I lose all what I have updated so far by doing this? Link to comment Share on other sites More sharing options...
Orange35 Posted April 15, 2014 Share Posted April 15, 2014 if you install files at the same place and rewrite your database - yes. But you can create subfolder at your hosting, new database and install prestashop again there (in new subfolder and with new database). And you will new default store with default products and your current store with your products. Make sure that you see 'best seller' in new default store, than install your theme and check again. Link to comment Share on other sites More sharing options...
Orange35 Posted April 15, 2014 Share Posted April 15, 2014 Kay75, any progress? And do you see the best sellers at your back-end dashboard? (at the bottom of the page, at the section 'PRODUCTS AND SALES', tab 'BEST SELLERS')? Link to comment Share on other sites More sharing options...
Kay75 Posted April 15, 2014 Author Share Posted April 15, 2014 I didn't try to install the theme with default products which is bit too much for my knowledge. I can see the best sellers at the back-end dashboard Link to comment Share on other sites More sharing options...
Orange35 Posted April 15, 2014 Share Posted April 15, 2014 you can see best sellers at the back-end dashboard - so they were added to the system. And if you do not see them at user-end - the reason is in theme. Maybe try to contact with theme developers? Link to comment Share on other sites More sharing options...
Kay75 Posted April 15, 2014 Author Share Posted April 15, 2014 OK. I will contact the theme developer. Many Thanks Link to comment Share on other sites More sharing options...
Jet29 Posted June 22, 2014 Share Posted June 22, 2014 Hi Kay75, Did you already contact the developers? We are having the same problems here and using the same theme. Grtz Jet Link to comment Share on other sites More sharing options...
Recommended Posts