FerreireX Posted April 14, 2014 Share Posted April 14, 2014 I have the alert mail configured to received the email after the client buy a product, but i don't receive the email? Why? Link to comment Share on other sites More sharing options...
vekia Posted April 14, 2014 Share Posted April 14, 2014 it can be related to your email settings what mail method you use? simple mail() function or SMTP? Link to comment Share on other sites More sharing options...
FerreireX Posted April 14, 2014 Author Share Posted April 14, 2014 I receive emails for other services, like the contact list, just don't receive the new orders. I use the simple mail() function Link to comment Share on other sites More sharing options...
vekia Posted April 15, 2014 Share Posted April 15, 2014 in mail alerts module you use the same email address as you use in your store contacts address? Link to comment Share on other sites More sharing options...
FerreireX Posted April 15, 2014 Author Share Posted April 15, 2014 Yes i use. and i add another one to test if i receive, and i don't receive in any email. Link to comment Share on other sites More sharing options...
razorloves Posted April 15, 2014 Share Posted April 15, 2014 I had the same problem in 1.5.6.2 and 1.6.0.5. I have to switch it to smtp mode and enter my hosting's email settings and then it works. Using godaddy economy hosting and gmail address in prestashop. Link to comment Share on other sites More sharing options...
FerreireX Posted April 15, 2014 Author Share Posted April 15, 2014 Unfortunately i can´t configure right in smtp, i have my email [email protected] working on Gmail business and i try many times, whiteout results. Link to comment Share on other sites More sharing options...
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