kkmixs Posted April 13, 2014 Share Posted April 13, 2014 (edited) None of the drop menu work in mobile theme.I am using samsung galaxy mobile and when check my website on my mobile, its look perfect but i am unable to click on any of the drop down menu.I am not able to click on drop down top category menu as well as footer menu..check out the image attached.nothing happen when click on plus sign Edited April 13, 2014 by kkmixs (see edit history) 1 Link to comment Share on other sites More sharing options...
julien_wmx Posted June 3, 2014 Share Posted June 3, 2014 Hi ! Same problem for me...Do you know how to fix it please ? Link to comment Share on other sites More sharing options...
Guid Posted June 7, 2014 Share Posted June 7, 2014 None of the drop menu work in mobile theme. I am using samsung galaxy mobile and when check my website on my mobile, its look perfect but i am unable to click on any of the drop down menu. I am not able to click on drop down top category menu as well as footer menu.. check out the image attached.nothing happen when click on plus sign Same problem... any solution??? Link to comment Share on other sites More sharing options...
dioniz Posted June 7, 2014 Share Posted June 7, 2014 Can we see your site? Link to comment Share on other sites More sharing options...
julien_wmx Posted June 7, 2014 Share Posted June 7, 2014 It si the same problem with the demo websites of prestashop ! http://demo.prestashop.com/fr/?view=front 1 Link to comment Share on other sites More sharing options...
Guid Posted June 8, 2014 Share Posted June 8, 2014 HI! Did you removed the quick search box? Link to comment Share on other sites More sharing options...
julien_wmx Posted June 8, 2014 Share Posted June 8, 2014 No, why? Link to comment Share on other sites More sharing options...
julien_wmx Posted June 8, 2014 Share Posted June 8, 2014 nothing change by removing this module... Do you know a software to debugg on mobiles plz? Link to comment Share on other sites More sharing options...
samyha Posted June 11, 2014 Share Posted June 11, 2014 It si the same problem with the demo websites of prestashop ! http://demo.prestashop.com/fr/?view=front Hello everyone, I tested the prestaShop demo and everything is working. If the problem remains, could you create a ticket on our Bug Tracker platform? Thanks! » http://forge.prestashop.com/ Link to comment Share on other sites More sharing options...
julien_wmx Posted June 11, 2014 Share Posted June 11, 2014 I found my problem...First, I tought by click on "Women", for example, the menu would be opened, but only by clicking on the "+" on the right side. But when you click on the text, and not on the "+", nothing happens...? Then, for my website, I found a display:none which didn't display this "+", so I wasn't able to open de dropdown menu So for me it's fixed, but I'll try to find a solution to click on the all link and not onl y on the "+" to open the submenu 1 Link to comment Share on other sites More sharing options...
Teapot Creative Posted July 3, 2014 Share Posted July 3, 2014 (edited) Hi We have noticed that once clicking on the "+" symbol on the Prestashop 1.6 mobile menu ...( *** important*** test on a mobile device) the submenu opens then closes immediately??? We have tested on the Prestashop 1.6.0.8 FO Demo site and the same thing happens. Tested on Samsung and iPhone... Anyone found a fix for this? Nick Edited July 3, 2014 by Teapot Creative (see edit history) 1 Link to comment Share on other sites More sharing options...
samyha Posted July 3, 2014 Share Posted July 3, 2014 Hello, Thank you for your feedback, I tried the demo version on my mobile but I didn't get any bug. Could you post me the link of your website so I can test it too? Thanks! Link to comment Share on other sites More sharing options...
Wouter09 Posted July 4, 2014 Share Posted July 4, 2014 On my theme it's the same. footer doesn't scroll down. http://040inkt.nl Link to comment Share on other sites More sharing options...
vekia Posted July 4, 2014 Share Posted July 4, 2014 i recorded video: it's real screen capture with reflector software, it's not a simulator 1 Link to comment Share on other sites More sharing options...
zeki893 Posted July 22, 2014 Share Posted July 22, 2014 (edited) Hi i just installed a demo store on my server to test prestashop out and I ran into this as well. http://whatef.com/presta/prestashop/ tested on samsung galaxy and iphone. running 1.6.0.8 found this bug report. gonna try these solutions to see if they work. http://forge.prestashop.com/browse/PSCSX-2607 Edited July 22, 2014 by zeki893 (see edit history) Link to comment Share on other sites More sharing options...
A-Z Hosting Posted July 24, 2014 Share Posted July 24, 2014 (edited) i recorded video: it's real screen capture with reflector software, it's not a simulator Yes it does the same for Android devices. Mine being a Droid Incredible running the latest Android OS. Kind of makes the top menu worthless if you can't get it to stay open. I did notice should it help to discover the issue, that if I hit the plus sign once then press and hold that it stays open. Then I have to do the same to get it to close. Wil Edited July 24, 2014 by HyperConx (see edit history) Link to comment Share on other sites More sharing options...
netechx Posted July 26, 2014 Share Posted July 26, 2014 Hello, Thank you for your feedback, I tried the demo version on my mobile but I didn't get any bug. Could you post me the link of your website so I can test it too? Thanks! Hello, I have this problem on www.mkehome.com Please help. Link to comment Share on other sites More sharing options...
samyha Posted July 28, 2014 Share Posted July 28, 2014 Hi netechx, I tried your website's navigation on my mobile but everything worked for me, you just have to press the button more than 2 seconds Have a nice day! Link to comment Share on other sites More sharing options...
dagnelino Posted July 29, 2014 Share Posted July 29, 2014 Hi netechx, I tried your website's navigation on my mobile but everything worked for me, you just have to press the button more than 2 seconds Have a nice day! Press button more than 2 second is equivalent to "select for copy/paste" an element on safari (ios). This is definitely not a solution, I am amazed by reply so shallow. IT'S A BUG! 3 Link to comment Share on other sites More sharing options...
dagnelino Posted July 30, 2014 Share Posted July 30, 2014 The solution is: go to themes\default-bootstrap\js\modules\blocktopmenu\js open blocktopmenu.js delete touchStart from line 83-89-95 (simple change "click touchstart" to only "click") SOLVED 3 1 Link to comment Share on other sites More sharing options...
samyha Posted July 30, 2014 Share Posted July 30, 2014 Hi dagnelino, I use Android and I didn't run into any issue on your website on my mobile. Thanks for posting your solution. Have a great day! Link to comment Share on other sites More sharing options...
Nouvelle Vape Posted July 30, 2014 Share Posted July 30, 2014 It works, alleluia! I only found 1 touchstart to remove on line 88. Thanks dagnelino Link to comment Share on other sites More sharing options...
ddt81 Posted August 8, 2014 Share Posted August 8, 2014 The solution is: go to themes\default-bootstrap\js\modules\blocktopmenu\js open blocktopmenu.js delete touchStart from line 83-89-95 (simple change "click touchstart" to only "click") SOLVED I modified the fil JS but the bug is still present if I press any key on the website ... even the dropdown menu begins to work properly Link to comment Share on other sites More sharing options...
ddt81 Posted August 8, 2014 Share Posted August 8, 2014 I modified the fil JS but the bug is still present if I press any key on the website ... even the dropdown menu begins to work properly Solved !!!!! the modification works !!! ;-) I did not work on the home page because I had the form "accordion slide" which for some reason sent in conflict the drop menu it was enough to remove that module (which I removed anyway) and everything started to work (obviously with the change above) Link to comment Share on other sites More sharing options...
Nouvelle Vape Posted August 19, 2014 Share Posted August 19, 2014 Hello, Sorry to feed this post again: I found a similar issue on: - the product page: when I try to select a product attribute, the drop down menu goes down and up very quickly, so that it is impossible to change the attribute value from default one. - the contact form:all the drop down menus have the same problem. Tested on Samsung Galasy S4 with ps 1.6.0.9. Any idea? I was expecting a similar fix as described by dagnelino for the top menu but I don't know which file to modify. Thanks. 1 Link to comment Share on other sites More sharing options...
fmentado Posted August 25, 2014 Share Posted August 25, 2014 provisional solutionlocate file at /theme/js/autoload/15.jquery.uniform-modified.jsrename the remove function at the line 853 noSelect($span, options); return { remove: function () { <-------for example rename remove function by no-remove // Remove sibling span $span.remove(); // Unwrap parent div $el.unwrap().unbind(options.eventNamespace); return $el; }, Link to comment Share on other sites More sharing options...
Nouvelle Vape Posted August 25, 2014 Share Posted August 25, 2014 Thanks fmentado. In fact I recently found the solution on github: https://github.com/PrestaShop/PrestaShop/commit/fc1c1f3dfe362c7298b84a761ff3184ac47f0a8d and it works fine. Cheers, Nouvelle Vape 2 Link to comment Share on other sites More sharing options...
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