Jump to content

paying for a "free" order in the back office


Recommended Posts

Hello all! I'm a new user and have a question about creating a free order in the back end office. I'm having problems figuring out the payment side of things.

 

As an example, we want to send a free t-shirt to a customer. I can enter the order in the back office and use a Voucher/Cart rule to make the cost of the t-shirt $0. I can also click "Free Shipping" so the order total is $0.

 

Here's where I run into problems. How do I record the "payment"? I tried adding the order with no payment but kept getting an error message. We are currently set up to accept PayPal payments and credit cards through Authorize.net. However, for accounting reasons, I don't want to show a payment from PayPal or Authorize; it needs to be something else. I was thinking of creating a special "payment" type just for this purpose but I can't figure out how to do that.

 

What are my options? Do y'all have any suggestions on a different procedure?

 

Thanks!

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...