Thumbnail generation failed and my account page not shown

[seowebmaster]

Hi,

 

After importing data from my prestashop 1.4.7 to 1.6, I tried to generate thumbnails, but an exception occurs (see the attached pic).

 

Moreover, my account pages are not shown. It is everything blank except header, sidebar and footer.

 

PS. I am using the default template

[seowebmaster]

Anyone?

 

I did manage to generate thumbnails, but I disabled displaying errors...

... while I couldn't make appear the authentication page (my account, login etc...). For this there is no error even if I enable error display.

 

Which could be the reason?

While does it stop loading the page?

DB issues?

Ajax?

[seowebmaster]

I cannot open even Advanced Parameters > Configuration Information

I got a complete blank page

[vekia]

hello

you use some module which deals with "watermark" ? 

[seowebmaster]

hello

you use some module which deals with "watermark" ? 

No, I am not using any particular module, only default ones.

Actually, I saw a module called watermark and I tried to install it and everything went wrong. Now I get an error 500 and I am going to contact my hosting provider.

Edited April 12, 2014 by seowebmaster (see edit history)

[vekia]

internal server error = turn on error reporting

 

 

open config/defines.inc.php

 

find this line define('_PS_MODE_DEV_', false);

change to look like this: define('_PS_MODE_DEV_', true);

 

 

with error reporting we will be able to see what's exactly going on wrong

[seowebmaster]

 

internal server error = turn on error reporting

 

 

open config/defines.inc.php

 

find this line define('_PS_MODE_DEV_', false);

change to look like this: define('_PS_MODE_DEV_', true);

 

 

with error reporting we will be able to see what's exactly going on wrong

 

I've already done that, but I obtain the same result: internal server error!

Really do not know what is happening...

[seowebmaster]

I managed to access to error files in the server and I have the following errors:

 

1. PHP Fatal error:  Call to undefined method Tools::isPHPCLI() in ~/public_html/config/config.inc.php on line 64

 

AND

 

2. ~/public_html/.htaccess: Options not allowed here

 

I think error 500 is caused by the second one...

 

Edit:

In .htaccess file I have

# ~~end~~ Do not remove this comment, Prestashop will keep automatically the code outside this comment when .htaccess will be generated again

# start ~ module watermark section

Options +FollowSymLinks

RewriteEngine On

RewriteRule [0-9/]+/[0-9]+\.jpg$ - [F]

# end ~ module watermark section

 

If I comment this I obtain:

Fatal error: Call to undefined method Tools::isPHPCLI() in ~/public_html/config/config.inc.php on line 64

 

 

Any suggestion

Edited April 14, 2014 by seowebmaster (see edit history)

[seowebmaster]

I was overriding Tools.php file and I just removed it and commented the part of FollowSymLinks in .htaccess file.

Now back to the original problem:

- Cannot see the user authentication part of my website (sidebar, header and footer are there)

- Cannot open Advanced Parameters > Configuration Information (complete blank page). Obtain Fatal error: Maximum execution time of 30 seconds exceeded in ~/public_html/classes/ConfigurationTest.php on line 193

 

Suggestions?

 

 

Edited April 14, 2014 by seowebmaster (see edit history)