brandonc503 Posted October 25, 2009 Share Posted October 25, 2009 shared host on godaddy. during install the test email gets sent fine.. but the contact us emails dont...i reinstalled everything and dosent worksays from localhost [127.0.0.1] not sure why. what files store settings for mail going out?would it be a localhost setting or 127.0.0.1 setting.. cause i searched for 127.0.0.1 in files and got nothing.. localhost showes up few times and i put domain.com in there but did not work still.. how can i go about testing?The original message was received at Sun, 25 Oct 2009 13:42:47 -0700from localhost [127.0.0.1] ----- The following addresses had permanent fatal errors ----- (reason: 553 sorry, your mail was administratively denied. (#5.7.1)) ----- Transcript of session follows -----... while talking to relay-hosting.secureserver.net.:>>> MAIL From: SIZE=37455 BODY=8BITMIME<<< 553 sorry, your mail was administratively denied. (#5.7.1)501 5.6.0 Data format errori want to put in if (!$con) { die('Could not connect: ' . mysql_error()); }to find error but cant seem to understand the contact-form.php file.. also thinking about using the checkMail.php that is in install folder for testing.. cause that worked during install. could use some ideas there too pls.contact-form.phpi get the error: an error occurred while sending message, which is found here... so in i want to put the "" die('Could not connect: ' . mysql_error());"" in here somewhere but im not sure where to ""if (!"" if (intval($cookie->id_customer)) $customer = new Customer(intval($cookie->id_customer)); if (Mail::Send(intval($cookie->id_lang), 'contact', 'Message from contact form', array('{email}' => $_POST['from'], '{message}' => stripslashes($message)), $contact->email, $contact->name, $from, (intval($cookie->id_customer) ? $customer->firstname.' '.$customer->lastname : $from))) $smarty->assign('confirmation', 1); else $errors[] = Tools::displayError('an error occurred while sending message'); okya, so the : if (Mail::Send(intval($cookie->id_lang), 'contact', 'Message from contact form', array('{email}' => $_POST['from'], '{message}' => stripslashes($message)), $contact->email, $contact->name, $from, (intval($cookie->id_customer) ? $customer->firstname.' '.$customer->lastname : $from))) $smarty->assign('confirmation', 1);if i put "" if(!"" the confirmation goes thru so its in there somewhere..[solved] http://www.prestashop.com/forums/viewthread/32282/help_configuration___use/not_getting_emails_for_contact_or_passwords/ Link to comment Share on other sites More sharing options...
brandonc503 Posted October 28, 2009 Author Share Posted October 28, 2009 ah ha i called godaddy and me and other brandon figured it out.. the contact-form is using the from address to actually send the email from insted of just being data of customers email as reference.. im going to attempt to change the field to just a text field and not something the page wans to use as actual email address on my server to send from via smtp.. then ill add in a field off the address i do want it sent from.. as in my shoping carts email to send messeges from... Link to comment Share on other sites More sharing options...
L. Brett Sinclair Posted October 28, 2009 Share Posted October 28, 2009 I'm not sure i understand Link to comment Share on other sites More sharing options...
Unsought_ Posted October 28, 2009 Share Posted October 28, 2009 did you check your sql ? solved .. but still curious ;-) Link to comment Share on other sites More sharing options...
brandonc503 Posted October 28, 2009 Author Share Posted October 28, 2009 what about the sqlinsted of sending the email field information to you and messege.. cart is trying to send the contact form information to you as an email of the customer,.. i beleve it should reference the contact setting in cart for where your cart notifications to customers are sent from. Link to comment Share on other sites More sharing options...
brandonc503 Posted October 28, 2009 Author Share Posted October 28, 2009 well this is also cause im am on a shared server. he said if dedicated then would work fine i guess ... but i think so in the contact-form.php i need to make the address its trying to send from the one stored in db as my carts from address, insted of the $_POST['from']. makes sense right? Link to comment Share on other sites More sharing options...
L. Brett Sinclair Posted October 28, 2009 Share Posted October 28, 2009 personally, i think Godaddy is BSing you: I just tried with a dummy "from" email - I received the email from the contact form. Link to comment Share on other sites More sharing options...
brandonc503 Posted October 28, 2009 Author Share Posted October 28, 2009 was the email one from yourdomain.com Link to comment Share on other sites More sharing options...
brandonc503 Posted October 28, 2009 Author Share Posted October 28, 2009 so contact form works but not lost passwords for front or back Link to comment Share on other sites More sharing options...
L. Brett Sinclair Posted October 28, 2009 Share Posted October 28, 2009 everything works for me now, yes Link to comment Share on other sites More sharing options...
re3bo0t Posted October 30, 2009 Share Posted October 30, 2009 Hi,Can you explain again with step-by-step please. I really don't understand what you guys talking about. I got this kind of problem also. regards. Link to comment Share on other sites More sharing options...
L. Brett Sinclair Posted October 30, 2009 Share Posted October 30, 2009 Try that: (read my last post)http://www.prestashop.com/forums/viewthread/32340/general_discussion/solved__but_still_a_question_email_no_longer_working_with_godaddy Link to comment Share on other sites More sharing options...
re3bo0t Posted October 30, 2009 Share Posted October 30, 2009 thanks for your reply but did you update your prestashop to 1.2.6 already?. I'm using 1.2.6, and I already try your method still can't work. Link to comment Share on other sites More sharing options...
L. Brett Sinclair Posted October 30, 2009 Share Posted October 30, 2009 no, I am still in 1.1 Link to comment Share on other sites More sharing options...
re3bo0t Posted October 30, 2009 Share Posted October 30, 2009 do you have link to download version 1.1? Link to comment Share on other sites More sharing options...
L. Brett Sinclair Posted October 30, 2009 Share Posted October 30, 2009 sorry - i do not Link to comment Share on other sites More sharing options...
haseeb Posted November 19, 2009 Share Posted November 19, 2009 Dear anybody help me,i am facing the same problem. My website is www.shopacricket.comand the contact us page giving me trouble, the email is not sending?Can you help me how i can solve this problem. But when i entered registered email address like [email protected] , contact us form work properly when i enter free email address like gmail or yahoo then it show some warning message like;Warning: mail() [function.mail]: SMTP server response: 553 sorry, your mail was administratively denied. (#5.7.1) in D:\Hosting\4929359\html\cricket\tools\swift\Swift\Plugin\MailSend.php on line 160i am also using godaddy hosting but i am worried about contact problem.Plz help ma. Thanks! Link to comment Share on other sites More sharing options...
haseeb Posted November 19, 2009 Share Posted November 19, 2009 Dear i am also facing the same problem , My website www.shopacricket.com contact us page is not working properly.it gives me warning message when i send the mail to free email adresses like yahoo, hotmail and etcWarning: mail() [function.mail]: SMTP server response: 553 sorry, your mail was administratively denied. (#5.7.1) in D:\Hosting\4929359\html\cricket\tools\swift\Swift\Plugin\MailSend.php on line 160i am using godaddy hosting plz help me..Thanks! Link to comment Share on other sites More sharing options...
Helio Posted December 28, 2009 Share Posted December 28, 2009 Hello friends I'm using prestashop for tests on a server hosting the UOL - Brazil. The version of prestashop I'm using is Version 1.2.5.0 with the translation for BR.In my administrative area in preferences / email we = Use the PHP mail (). Recommended, works in most cases / both.When installation at a store, the test email was sent to [email protected] normally, but try the contact form as the messages on the site, such as registration, reference password, etc ... are not sent. I tried changing to smtp yahoo, gmail, the land and no workWhen I test by sending contact form, we have no error and the message that is displayed is = "Your message was successfully sent to our team."When I make a purchase / register or ask me to resend the password, do not have any error tb, but in all cases no message is sent.Someone with similar problems and who can help me? Already grateful hugs .... Link to comment Share on other sites More sharing options...
alirm Posted May 5, 2011 Share Posted May 5, 2011 Hi guys,I have tried to find needed setting for my email account with Go Daddy and connect it to my Prestashop but I still have a problem to connect it!!!Here is my setting:SMTP server:smtpout.secureserver.netSMTP user:*****SMTP password: *****Encryption: NonePort:25 It seems everything is ok but I am wondering why it doesn’t connect to my prestashop!!I will appreciate if some one read this post and help me to solve this problem…Note: The problem occurred in Contact form and I am using last version of prestashopThanks Link to comment Share on other sites More sharing options...
jnavarrou Posted August 29, 2011 Share Posted August 29, 2011 Hi guys,<br/><br/>I have tried to find needed setting for my email account with Go Daddy and connect it to my Prestashop but I still have a problem to connect it!!!<br/>Here is my setting:<br/>SMTP server:smtpout.secureserver.net<br/>SMTP user:*****<br/>SMTP password: *****<br/>Encryption: None<br/>Port:25 <br/>It seems everything is ok but I am wondering why it doesn’t connect to my prestashop!!<br/>I will appreciate if some one read this post and help me to solve this problem…<br/>Note: The problem occurred in Contact form and I am using last version of prestashop<br/><br/>Thanks Hi alirm, Were you able to solve the problem? I configured the SMTP email option and the test email works, but not send emails from the contact form Does anyone know what may be the problem? Link to comment Share on other sites More sharing options...
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