wereonly1 Posted April 10, 2014 Share Posted April 10, 2014 (edited) i did a transfer from localhost to webserver.prior to that i changed what the domain should change to.i placed a test html file in folder to see if i could see it.domain and database are good.permissions are set to 7,5,5i cant get to my backoffice or site.flypapershop.comcan you help me please!!!! BLANK im in the right folder SEO/URLS Edited April 10, 2014 by wereonly1 (see edit history) Link to comment Share on other sites More sharing options...
walidon Posted April 10, 2014 Share Posted April 10, 2014 I think you have a ssl certificate installed isn't it? can you confirm that! Link to comment Share on other sites More sharing options...
wereonly1 Posted April 10, 2014 Author Share Posted April 10, 2014 yes but its a shared ip the cert is for compuspecs.net (another domain on the same ip) Link to comment Share on other sites More sharing options...
Bill Dalton Posted April 10, 2014 Share Posted April 10, 2014 wereonly1, Good to see you, welcome to the forum. Did you update prestashop\config\settings.inc.php Link to comment Share on other sites More sharing options...
wereonly1 Posted April 10, 2014 Author Share Posted April 10, 2014 just added a self signed certificate - really scratching my head on this one yes and the php file was updated prior to uploading it Link to comment Share on other sites More sharing options...
wereonly1 Posted April 10, 2014 Author Share Posted April 10, 2014 does it make a difference that the local installation was done with bitnami? Link to comment Share on other sites More sharing options...
Bill Dalton Posted April 11, 2014 Share Posted April 11, 2014 Your site is currently loading a blank html page, you need to check your site settings and change the default document to index php. <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META http-equiv="Content-Type" content="text/html; charset=utf-8"></HEAD> <BODY></BODY></HTML 1 Link to comment Share on other sites More sharing options...
Bill Dalton Posted April 11, 2014 Share Posted April 11, 2014 Also, when I try to load index.php directly I get this, http://flypapershop.com/index.phpFatal error: Call to undefined function apc_cache_info() in /home/flypaper/public_html/classes/cache/CacheApc.php on line 37 That means you need to clear out all your old web site cache files, Delete everything in,prestashop\cache\smarty\compileprestashop\cache\smarty\cacheprestashop\themes\yours\cache Link to comment Share on other sites More sharing options...
wereonly1 Posted April 11, 2014 Author Share Posted April 11, 2014 thank you, worked like a charm Link to comment Share on other sites More sharing options...
Bill Dalton Posted April 11, 2014 Share Posted April 11, 2014 See you around the forum! Link to comment Share on other sites More sharing options...
Raj_Malhotra Posted May 28, 2014 Share Posted May 28, 2014 (edited) Hello Guys, Iam faceing same problem:- Site Not Loading After New Host Transfer Godaddy to HostGator. Website: http://www.indiapartystore.com/index.php Fatal error: Call to undefined function apc_cache_info() in /home2/tan1234/public_html/indiapartystore.com/classes/cache/CacheApc.php on line 37 I have cleared out all your old web site cache files, prestashop\cache\smarty\compileprestashop\cache\smarty\cacheprestashop\themes\yours\cache But my problem still exit... PLS HELP.... Edited May 28, 2014 by Raj_Malhotra (see edit history) Link to comment Share on other sites More sharing options...
csschopper.com Posted May 28, 2014 Share Posted May 28, 2014 Hi Raj, You need to enable APC cache on server. Thanks Alok Link to comment Share on other sites More sharing options...
Raj_Malhotra Posted May 28, 2014 Share Posted May 28, 2014 Thank u Alok! But i got easy solution for it.Fatal error: Call to undefined function apc_cache_info ()in ***** / classes / cache / CacheApc.php on line 37This can occur due to different cache configurations in different servers, the easiest solution is to manually clear the cache configuration.That means you need to clear out all your old web site cache files, Delete everything excluding index.php file.1> prestashop\cache\smarty\compile2> prestashop\cache\smarty\cache3> prestashop\themes\yours\cacheTo disable the cache edit the file /config/settings.inc.php changing the following line:define ( '_PS_CACHE_ENABLED_' , '1 ' );by define ( '_PS_CACHE_ENABLED_' , '0 ' );IT WORKED FOR ME... 1 Link to comment Share on other sites More sharing options...
csschopper.com Posted June 3, 2014 Share Posted June 3, 2014 Hi Raj, To speedup site you should enable cache. As this is server issue so you resolved it by developer way . But i will personally suggest that on live you must enable cache & request to enable APC on server. Thanks Alok Link to comment Share on other sites More sharing options...
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