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Question about RMA and Order Status


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Hi,


Prestashop is a GREAT application. But still i have a few question about this apps.

1. I tried buy an iMac from prestashop sample data. First quantity is 250, then i bought 1 iMac. Last quantity is 249.
My question is about RMA. Why a completed return does not return back quantity to original quantity which is 250 ?

2. Still about RMA. An order which is complete returned still has status DELIVERED. I wonder how to modify source code so i can display a status RETURNED. Please give me a clue about what php file and how to modify.

3. I wonder how can i know if a customer actually print their invoice or not. I think i need to add a new field in table orders like print_counter and last_print_date. Anyone has done implement his ? Please give me a hand.

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For the second question, there is already an order status called "Refund", but if you want to add one called "Returned", you can go to Orders > Statuses, then click "Add new" and enter the appropriate details. After doing this, you can manually change the order status to "Returned" on the customer order page.

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