samuelprabhu Posted April 7, 2014 Share Posted April 7, 2014 Html editor not working in backoffice when editing products/ categories or any thing. It showing only html tags. Ref: screenshot. Link to comment Share on other sites More sharing options...
vekia Posted April 7, 2014 Share Posted April 7, 2014 hello it;s because of js errors probably. please check your browser console output while you're on this page ctrl+shift+j in chrome paste error output here (red color text) Link to comment Share on other sites More sharing options...
samuelprabhu Posted April 7, 2014 Author Share Posted April 7, 2014 hello it;s because of js errors probably. please check your browser console output while you're on this page ctrl+shift+j in chrome paste error output here (red color text) Uncaught ReferenceError: tinyMCE is not defined tinymce.inc.js:41 tinySetuptinymce.inc.js:41 (anonymous function)index.php?controller=AdminProducts&id_product=131&updateproduct&token=d3010e4a47c2cb524215dcb0a8f6c…:1354 ProductTabsManager.onLoadproductTabsManager.js:87 (anonymous function)index.php?controller=AdminProducts&id_product=131&updateproduct&token=d3010e4a47c2cb524215dcb0a8f6c…:1353 ojquery-1.7.2.min.js:2 p.fireWithjquery-1.7.2.min.js:2 e.extend.readyjquery-1.7.2.min.js:2 c.addEventListener.Bjquery-1.7.2.min.js:2 event.returnValue is deprecated. Please use the standard event.preventDefault() instead. jquery-1.7.2.min.js:3 Link to comment Share on other sites More sharing options...
vekia Posted April 7, 2014 Share Posted April 7, 2014 what ps version you use? i see that it's a 1.5 ... but exact version is? Link to comment Share on other sites More sharing options...
samuelprabhu Posted April 7, 2014 Author Share Posted April 7, 2014 what ps version you use? i see that it's a 1.5 ... but exact version is? Hi! Vekia, Its Prestashop 1.5.4.1 Link to comment Share on other sites More sharing options...
samuelprabhu Posted April 8, 2014 Author Share Posted April 8, 2014 Hi! Vekia, I have fixed the issue. It was because tiny_mce.js file was missing in [prestashop]\js\tiny_mce. I reuploaded the file and the problem was solved. Link to comment Share on other sites More sharing options...
vekia Posted April 8, 2014 Share Posted April 8, 2014 thank you for information where the problem was and how you solved it i marked topic title as solved. with regards, MIlos Link to comment Share on other sites More sharing options...
samuelprabhu Posted April 8, 2014 Author Share Posted April 8, 2014 thank you for information where the problem was and how you solved it i marked topic title as solved. with regards, MIlos Hi Mllos I re-uploaded the file tiny_mce.js which was missing in the path [your_prestashop_folder]/js/tiny_mce/. I was noticed in 'Advanced Parameters -> Configuration Information' that the above file was missing. with regards, DSP 1 Link to comment Share on other sites More sharing options...
vekia Posted April 8, 2014 Share Posted April 8, 2014 nice catch, i never thought that this part of shop can be so useful so, conclusion is one: it is worth to follow this page, especially communicates that appears there Link to comment Share on other sites More sharing options...
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