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How do I get a refund?


qaftab

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I am not satisfied with the prestashop. Most of the modules I have bought after release of 1.6 are not working. Customer service for the modules is non existant. Modules dont work and I have left messages for the developers of one of modules at least 3 times. Then asked for a refund. No reply. Is there something I can do. I am loosing trust in Prestashop and would like to switch to a better platform if support remains a problem here.

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I am not satisfied with the prestashop. Most of the modules I have bought after release of 1.6 are not working. Customer service for the modules is non existant. Modules dont work and I have left messages for the developers of one of modules at least 3 times. Then asked for a refund. No reply. Is there something I can do. I am loosing trust in Prestashop and would like to switch to a better platform if support remains a problem here.

 

Hi,

 

   I'm sorry about that. Do me a favor and Email me at [email protected] with your Registered Addons Emails and any concerning Order #'s .. I'll take a look and get back to you with more information. I'll be sure to help out. Is that okay? 

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