RudgerDZ Posted April 3, 2014 Share Posted April 3, 2014 Hello AllWhen trying to go the contact page of my webshop it lands on a white page..Anyone who knows what could be the problem, and how it could be fixed? This is the link of the test website: http://217.199.187.71/moonstrucktemp.com/index.phpand the link of the contact page:http://217.199.187.71/moonstrucktemp.com/index.php?controller=contactI'm using prestashop 1.6.0.5 and the "Fitness" theme.Thank you already! Link to comment Share on other sites More sharing options...
vekia Posted April 6, 2014 Share Posted April 6, 2014 white page - means erorrs so, turn on error reporting please - then instead of white page you will see detailed information about errors in your website Link to comment Share on other sites More sharing options...
RudgerDZ Posted April 6, 2014 Author Share Posted April 6, 2014 Hi VekiaI have turned it on now, but I'm not that familiar with the code to dive in and fix this..So could you help me a bit in the right direction? Link to comment Share on other sites More sharing options...
vekia Posted April 6, 2014 Share Posted April 6, 2014 you use module slidercaptcha and it doesnt work well. this is why you don't see contact page. Link to comment Share on other sites More sharing options...
RudgerDZ Posted April 6, 2014 Author Share Posted April 6, 2014 And what should I do to fix this? Link to comment Share on other sites More sharing options...
RudgerDZ Posted April 6, 2014 Author Share Posted April 6, 2014 I have found the solutionI noticed this module was not installed yet on the prestashop theme, so downloaded it and now I'm able to open the contact page.Thanks for pointing me in the right direction! Link to comment Share on other sites More sharing options...
RudgerDZ Posted April 6, 2014 Author Share Posted April 6, 2014 ... but now I have hit an other wallI'm unable to click the "send button"I have removed the "slidecaptcha" module, because I was unable to slide the unlock barand removed line 134-136 from the contact-form.tpl file Link to comment Share on other sites More sharing options...
RudgerDZ Posted April 6, 2014 Author Share Posted April 6, 2014 Somehow the problem solved itself..So removing the lines could have been the right solution. Link to comment Share on other sites More sharing options...
vekia Posted April 7, 2014 Share Posted April 7, 2014 hello you can search around here on forum this module is not as good as it seems it's useless and in some cases it crashing shop :/ Link to comment Share on other sites More sharing options...
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