bjorn_super Posted April 1, 2014 Share Posted April 1, 2014 hello guys ive been trying for some days now to acces my prestashop admin login. but i cant get past this error, and i dont have much know knowledge what i do to fix it im using justhost btw. For security reasons, you cannot connect to the Back Office until you have deleted the /install folder hope some1 will help me regaards, bjørn solsø Link to comment Share on other sites More sharing options...
selectshop.at Posted April 1, 2014 Share Posted April 1, 2014 (edited) Got to your FTP and delete there the folder /install completely. After you deleted that folder, you should delete all cookie sessions of your browser too and close the browser. ONLY AFTER THIS you rename on your FTP the folder /admin to what your admin-access should be /admin123 or something else. After this you should be able to access your admin with new folder name. Check here Install Video: Edited April 1, 2014 by selectshop.at (see edit history) Link to comment Share on other sites More sharing options...
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